{"id":2410940,"url":"https://alion.io/job/accor-front-office-receptionist","title":"Front Office Receptionist","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Melbourne, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":43000,"max_usd":73000,"period":"year","method":"role_country_seniority_unknown","sample_n":116},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-12T23:44:13Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-14T23:59:35Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Ibis Melbourne Hotel & Apartments is looking for a Part Time Hotel Receptionist to join this ever thriving and exciting environment! Ibis Melbourne Hotel & Apartments is a 250 room Hotel including Apartments with a lively Restaurant and three Conference spaces located near the vibrant Melbourne CBD and Queen Victoria Markets.\nTake initiative to ensure that interactions with our guests (internal or external) are positive, productive, professional and in keeping with the principles of Heartist \nSupport and value the contributions of all team members, creating trust and empowering our people \nTreat guests and team members from all cultural groups with respect, sensitivity and transparency.\nBe an advocate of ALL: Accor’s loyalty program to non members\nChecking guests in and out Maintaining accurate guest accounts\nTaking bookings, providing helpful information & entering reservations\nAnswering guests queries in a timely and efficient manner.\nAddressing guest requests and handling guest complaints in a positive manner.\nLiaise with inter departments to assist guest and advise of room moves\n Previous hotel front office reception experience preferable\nProfessional telephone manner and exceptional customer service skills\nExcellent communication, interpersonal and time management skills\nA friendly and positive can-do attitude who enjoys working in a team\nPrevious experience Opera desirable not essential\n What is in it for you:\nALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide on Accommodation and Food & Beverage,\nBecome a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.","description_format":"text","description_chars":1698,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-13T02:10:29Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":31,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/accor-front-office-receptionist","json_url":"https://alion.io/job/accor-front-office-receptionist.json","meta":{"generated_at":"2026-10-15T00:48:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":936,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8914},"rest":"https://alion.io/mcp/rest/get_company?id=8914"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccor-front-office-receptionist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccor-front-office-receptionist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccor-front-office-receptionist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accor-front-office-receptionist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccor-front-office-receptionist"}]}