{"id":2089352,"url":"https://alion.io/job/accor-group-accounts-assistant-4","title":"Accounts Assistant","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":83,"open_postings":10,"ghost_share":0,"stale_share":0.7,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Knutsford, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":30000,"max":32000,"currency":"GBP","period":"year","gross":null,"usd_annual":42333},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-08T13:48:09Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-22T15:47:59Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"Location: On-site in Knutsford, Cheshire, North-West England (not remote)\nFairmont Cheshire, The Mere is one of the North West’s most distinguished luxury destinations. Nestled in the heart of the Cheshire countryside and surrounded by a championship golf course, the resort combines Fairmont’s world-renowned elegance with the warmth and character of its local heritage. Renowned for exceptional service and attention to detail, Fairmont Cheshire, The Mere offers guests an indulgent escape featuring world-class spa experiences, exceptional dining, and outstanding leisure facilities. Whether visiting for relaxation, celebration, or business, Fairmont Cheshire, The Mere is dedicated to creating unforgettable moments and delivering the very best in 5-star luxury hospitality.\nYour purpose will be:\nThe focus of the Accounts Assistant is to support the rest of the team to ensure we achieve tasks within the predetermined timeframes, support the operation so they are able to provide exceptional service to our guests and maintain strong relationships with stakeholders, including our suppliers, agents, residents, AR account holders, so they help us to do this. There is the scope to learn about all sections of finance, whilst assisting colleagues, especially during their periods of pressure i.e. Cost Control during stock takes, payables prior to month end.\n Operation - Commissions\nWorking with the Front of House team, ensure all individual commissions are verified in line with Fastcom requirements to ensure that our agents receive the correct amount of commission due, via Onyx, in a timely manner.\nEnsuring that event commissions invoices (including Groups) are verified and processed in a timely manner, including gaining approval for event commission invoices.\nEnsure that the commission expenses for events are accrued on a monthly basis.\nCoordinate with accounts payable to ensure payments are made in a timely manner.\nBe the point of contact for our bookers for any commission queries ensuring that enquiries are followed through that agents are kept fully informed of progress and action taken.\nCoordinate any travel agent commission queries, liaising with Sales or relevant operational teams to validate enquiries and make necessary adjustments to allow processing of due commission.\nRaise any concerns, including unresolved issues to the Financial Controller.\nOperation - Accounts Payable\nAssist AP with volume invoice processing.\nWorking with the AP, using Procure wizard to confirm receipt of goods/services and process invoices. This may include taking primary responsibility for an invoice type throughout the month i.e. food invoices - this will be led by the AP and may be subject to change in line with business needs.\nSupport AP during month end as required.\nOperation - Accounts Receivable\nAssist the AR, if required, in line with business demands. Tasks may include assisting to check and prepare event invoices during periods of volume event business, to ensure we achieve the billing standards expected by our guests and in line with company standard; processing credit card refunds which have been approved in line with company policies or other such administrative support.\nOperation - Cost Controller\nThe Accounts Assistant may be asked to assist the Cost Controller in undertaking tasks, including, but not limited to, assisting with monthly inventory audits.\nOperation - General\nAdditional responsibilities in absence of line manager or senior employee.\nAccepts flexible working schedule when necessary to ensure the hotel’s uninterrupted service, which may include working in a different department.\nInforms and updates the Financial Controller on any problems or unusual issues.\nAdditional responsibilities in absence of line manager or senior employee.\nPerforms other duties as required or assigned including working in a different department or restaurant, than usually assigned.\n Essential\nA proven track record and ability to provide high levels of service under pressure.\nExceptional communication and customer service skills, both written and spoken.\nStrong time management skills with the ability to multi-task while maintaining an immaculate and professional appearance.\nDesirable\nPrior knowledge of Opera Cloud, Silverware, Adaco and SunSystems.\nPrevious experience within a luxury hotel environment working with LQA, Forbes 5* or equivalent standards.\n What is in it for you?\nExclusive Discounts:Fairmont, Raffles, and Accor Hotels (friends and family rates are included)\n\nColleague restaurant\nBeing part of The Mere Team - our culture is unique!\nYou will benefit from training and development opportunities\nCompetitive salary and benefits including pension\n28 days of holiday including public holidays\n1-5 days service award based on length of service\nAnd last but not least you will get to work with a team of EXTRAORDINARY people","description_format":"text","description_chars":4882,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Lifestyle","Travel & Tourism"],"lifecycle":[{"event":"open","at":"2026-10-08T13:53:27Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker, Senior or Specialist Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker; Global Business Mobility: Senior or Specialist Worker","cap_exempt":false,"checked_at":"2026-10-22T06:27:10+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":56,"band":"ok","label":"Likely open","p_open":1,"p_active":0.628,"p_room":0.9,"age_days":13,"expected_fill_days":24,"reasons":["conf:1","stale_co","wave","velocity","win:mid","comp:brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":{"stated_usd_annual":42333,"is_top_pay":false},"html_url":"https://alion.io/job/accor-group-accounts-assistant-4","json_url":"https://alion.io/job/accor-group-accounts-assistant-4.json","meta":{"generated_at":"2026-10-22T18:35:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1302,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8914},"rest":"https://alion.io/mcp/rest/get_company?id=8914"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccor-group-accounts-assistant-4"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccor-group-accounts-assistant-4"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccor-group-accounts-assistant-4"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accor-group-accounts-assistant-4\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccor-group-accounts-assistant-4"}]}