{"id":1185960,"url":"https://alion.io/job/accor-group-assistant-front-office-manager-14","title":"Assistant Front Office Manager","company":{"id":8914,"name":"Accor Group","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hurghada, Egypt"],"countries":["EG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":24000,"max_usd":53000,"period":"year","method":null,"sample_n":4535},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-24T11:03:30Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-09-24T14:46:40Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.\nBy joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.\nDo what you love; care for the world; dare to challenge the status quo! #BELIMITLESS.\n We are seeking an enthusiastic and detail-oriented Assistant Front Office Manager to join our team in Mövenpick Waterpark Resort & SPA Soma Bay. As a key member of our management team, you will play a crucial role in ensuring exceptional guest experiences and smooth front office operations.\nOversee daily operations of Front Office, Concierge, functions\nCollaborate closely with the Housekeeping department to maintain high standards of cleanliness and guest satisfaction\nImplement and maintain service standards across all front office areas\nDevelop strategies to maximize profitability while ensuring guest satisfaction\nTrain, mentor, and supervise front office staff to deliver exceptional customer service\nHandle guest complaints and concerns promptly and professionally\nAssist in creating and implementing front office policies and procedures\nMonitor and analyze key performance indicators to improve efficiency and guest satisfaction\nEnsure compliance with all safety and security protocols\nParticipate in regular management meetings and contribute to the overall success of the hotel\n Proven experience in front office management or a similar role in the hospitality industry\nStrong leadership and interpersonal skills with the ability to motivate and guide a team\nExcellent problem-solving abilities and a creative approach to enhancing guest experiences\nUnderstanding of housekeeping operations and their impact on front office efficiency\nDemonstrated ability to maintain and improve service standards\nBachelor's degree in Hospitality Management or related field (preferred)\nProficiency in hotel management software and property management systems\nExcellent communication skills, both verbal and written\nDetail-oriented with strong organizational and multitasking abilities\nFlexibility to work various shifts, including nights, weekends, and holidays\nAbility to remain calm and professional in high-pressure situations\n Good communication and customer contact skills\nService oriented with an eye for details\nAbility to work effectively and contribute in a team\nSelf-motivated and energetic\nWell-presented and professionally groomed at all times","description_format":"text","description_chars":2690,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Lifestyle","Travel & Tourism"],"lifecycle":[{"event":"open","at":"2026-09-24T14:46:40Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":31,"reasons":["conf:3","win:early","comp:brand"],"computed_at":"2026-09-24T18:33:32Z"},"pay":null,"html_url":"https://alion.io/job/accor-group-assistant-front-office-manager-14","json_url":"https://alion.io/job/accor-group-assistant-front-office-manager-14.json","meta":{"generated_at":"2026-09-24T18:33:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}