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Banquet Supervisor

Accor • English • Lifestyle • Travel & Tourism • 21 days ago
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Salary
≈ $8.5k – $21k per year (Estimated)
Location
In office (Makassar)
Seniority
Senior · 2+ years exp
Employment
Contractor

Confirmed on the employer's own hiring board on Oct 20, 2026. First seen by Alion on Sep 30, 2026. Accor scores B on the Alion truth index.

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Profile match

Accor

Headquartered in Issy-les-Moulineaux, France, Accor is a global hospitality enterprise operating one of the largest networks of hotels, resorts, and vacation rentals in the world. The company manages, franchises, and owns a diverse portfolio of brands spanning luxury, premium, midscale, and economy segments - including Raffles, Fairmont, Sofitel, Pullman, Novotel, and Ibis - along with lifestyle venues and co-working spaces.
accor.com • HQ: Issy-les-Moulineaux, France • Hotels & Resorts • 5000+ employees • Est. 1967
Tech stack of Accor

Hotel that makes every moment matter

The centrally-located Novotel Makassar Grand Shayla provides everything the discerning traveller looks for in a hotel. After a day's work in the business centre, or sightseeing around town, reap the benefits of a massage or a dip in the outdoor pool. With 4-star service and first-rate amenities, we have all your needs covered at Novotel.

  • Supervise banquet operations before, during, and after events
  • Lead, brief, coach, and motivate the banquet team
  • Ensure seamless execution of meetings, weddings, conferences, and social events
  • Coordinate event setups, room layouts, table arrangements, equipment, and service requirements
  • Ensure all events are delivered in line with Novotel service standards
  • Coordinate closely with Culinary, Events, Stewarding, and other hotel departments
  • Monitor food and beverage service, presentation, timing, and quality
  • Welcome guests and respond promptly to requests, concerns, and special requirements
  • Conduct pre-event briefings and communicate event details, VIP requirements, and special arrangements
  • Monitor team grooming, service etiquette, cleanliness, and professional standards
  • Coach and develop team members through on-the-job training and constructive feedback
  • Monitor banquet equipment and inventory and report shortages, damages, or maintenance requirements
  • Ensure compliance with food safety, hygiene, health, and safety standards
  • Diploma or degree in Hospitality Management, Hotel Management, or a related field
  • Minimum 2-3 years of supervisory experience in banquet operations, preferably within a 5 star hotel
  • Strong knowledge of banquet service, event operations, and food and beverage standards
  • Proven ability to lead, coach, and motivate a diverse team
  • Excellent communication, interpersonal, and organizational skills
  • Strong guest service orientation with a keen eye for detail
  • Ability to manage multiple events and priorities in a fast-paced environment
  • Good knowledge of food safety, hygiene, and health and safety standards
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