{"id":2046456,"url":"https://alion.io/job/accor-group-conference-services-coordinator","title":"Conference Services Coordinator","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Banff, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":49000,"max":59000,"currency":"CAD","period":"year","gross":null,"usd_annual":41390},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-07T19:38:28Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-13T16:27:53Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"A fantastic opportunity has arisen for a Conference Services Coordinator to be part of the Rimrock Banff, Emblems Collection.\nAt the Rimrock, we create more than luxury experiences, we create moments that move people.\nGuided by Wellness, Adventure, and Culture, our Heartists live and work in one of the most inspiring places on Earth, delivering hospitality with purpose and heart.\nHere, every day brings connection, growth, and unforgettable memories, on and off the clock.\nLive boldly. Work with heart. Stay moved.\nwww.rimrockcareers.com\n Competitive Salary:\n$49,000 - $59,000 gross annually, based on previous experience and education.\nReporting to the Director of Conference Services & Catering, the Conference Services Coordinator plays a key role in supporting the planning, organization, and execution of events at Rimrock Banff, Emblems Collection.\nThis position is responsible for the full ownership of internal hotel events, coverage support during periods of absence of the weddings and catering-only sales manager, while also providing essential coordination support to the Conference Services leadership team for group and conference business. The Coordinator acts as a central point of contact for internal stakeholders and clients, ensuring all event details are executed with precision, consistency, and care.\nHighly organized and detail-driven, this role requires strong structure, clear communication, and a commitment to delivering seamless experiences. The successful candidate brings a thoughtful, methodical approach to event planning and takes pride in ensuring every detail is accounted for, supporting the elevated standards of an ultra-luxury, Emblems Collection property.\nThis is an ideal opportunity for a disciplined and dependable professional who thrives in a structured environment and values accuracy, collaboration, and operational excellence.\nKey Responsibilities\nInternal Event Ownership and Handling of Assigned Group Conferences & Events\nAct as the primary owner and point of contact for all internal hotel events, including employee events, leadership meetings, trainings, and wellness initiatives.\nBuild strong relationships with department leaders to understand event objectives and deliver meaningful, well-executed experiences.\nEnsure internal events reflect Rimrock’s pillars of Culture, Wellness, and Adventure.\nMaintain consistent standards of quality and execution across all internal functions.\nEvent Planning & Documentation\nPrepare and manage all event documentation, including Banquet Event Orders (BEOs), event timelines, and setup details.\nEnsure all information is accurate, complete, and communicated effectively to operational teams.\nMaintain structured records and documentation to support seamless event execution.\nSupport site inspections and planning meetings for assigned events.\nEvent Execution & Coordination\nOversee on-site execution of assigned events, ensuring alignment with planned details and service standards.\nAct as a central coordination point between departments to ensure smooth operations.\nMonitor event progress and proactively address any operational challenges.\nEnsure all events are delivered with consistency, professionalism, and attention to detail.\nCurated Programming & Wellness Support\nSupport the development of curated event experiences in collaboration with Conference Services leadership.\nAssist in integrating wellness, culture, and adventure elements into internal and external events.\nWork collaboratively with internal partners to ensure programming aligns with brand standards and guest expectations.\nCommunication & Coordination\nAct as a liaison between conference services, culinary, operations, and internal stakeholders.\nEnsure clear and timely communication of event details across all teams.\nSupport internal coordination to maintain alignment and operational readiness.\n What You Bring\n2-4 years of experience in event coordination, conference services, or hospitality operations.\nStrong organizational skills with exceptional attention to detail and accuracy.\nAbility to manage structured processes, timelines, and documentation with consistency.\nClear and professional communication skills with a collaborative, service-oriented approach.\nAbility to manage multiple priorities while maintaining a high level of accuracy.\nA disciplined, reliable work style with strong follow-through and accountability.\nBonus if You Bring\nExperience in a luxury hotel or resort environment.\nFamiliarity with banquet event orders (BEOs) and event planning systems.\nExposure to catering sales or conference services operations.\nExperience supporting internal events or employee engagement initiatives.\nUnderstanding of wellness or experiential programming within hospitality.\nWho You Are\nYou are organized, thoughtful, and quietly confident in your work. You bring a sense of calm confidence and do not get overwhelmed by the small details. You have mastered the ability to think beyond the expected to elevate even the most routine meetings into engaging and memorable experiences.\nYou value structure, clarity, and precision, and you take pride in ensuring everything is done properly and on time.\nYou approach your work with discipline and care, preferring to fully understand the details before acting. You are dependable, consistent, and take ownership of your responsibilities, following through on every commitment.\nYou may not seek the spotlight, but your impact is felt in the seamless execution of every event you support.\nAt Rimrock, your attention to detail ensures every experience runs smoothly, and your work behind the scenes helps create moments that truly move people.\nBuild the structure behind unforgettable experiences.\nStay moved.\nPhysical Demands\nAbility to spend extended periods working at a computer managing systems, documentation, and reporting.\nOccasional movement throughout the property to support operational teams or system updates.\nAbility to manage multiple tasks in a structured, deadline-driven environment while maintaining accuracy.\nVisa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.\n Job Perks & Benefits:\nComprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees after 3 months.\nDefined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees.\nEmployee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide.\nAccess to the Mountain Explorer Travel Program, exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler.\nOne complimentary buffet meal per shift in our staff cafeteria.\nApply Today: Whether you're just starting your journey or seeking your next adventure, we’d love to hear from you. Explore current opportunities and discover what it means to be a Heartist at www.rimrockcareers.com.\nWe’re committed to providing an inclusive and accessible recruitment experience. If you require any accommodations during the application or interview process, please reach out confidentially, at , and we’ll work with you to ensure your needs are met.\nAt Rimrock Banff, we believe that diversity makes us stronger, and inclusion moves us forward.\nOur team is made up of individuals from across the globe, each bringing their own culture, perspective, and story. In a place as naturally diverse as Banff National Park, it’s only fitting that our workplace reflects the same richness.\nWhether you're on shift or in staff housing, we want every Heartist to feel seen, valued, and free to be fully themselves, regardless of race, culture, gender identity, religion, abilities, sexual orientation, or age.\nInclusion isn't a box we check, it’s a value we live. And while we're proud of our progress, we know there's always more to learn, more ways to grow, and more voices to elevate.\nTogether, we build a workplace where belonging isn’t just possible, it’s expected.\nBe you. Be bold. 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