{"id":2077605,"url":"https://alion.io/job/accor-group-duty-technician-supervisor","title":"Duty Technician Supervisor","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":82,"open_postings":11,"ghost_share":0,"stale_share":0.727,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Broadbeach Waters, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":31,"max":46,"currency":"AUD","period":"hour","gross":null,"usd_annual":64000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-08T06:37:19Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-25T13:15:18Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"Mercure Resort is located between the lush Hinterland and beautiful beaches of the Gold Coast. Featuring 292 rooms across 9 separate blocks, tropical gardens, two beautiful pools, and a philosophy to slow down, feel well and discover local.\nDiscover more about Mercure Gold Coast at: www.mercuregoldcoastresort.com.au\nWhere you’ll be working\nAs Duty Technician Supervisor at Mercure Resort, there is variety in every day. Working across the 292 guest rooms, 2 sparkling pools, recreation areas, the restaurant, conference spaces, lobby and reception, kitchens, and back of house spaces. You’ll support the Chief Engineer and maintenance team to ensure all resort facilities and guest areas are running smoothly.\n What you'll be doing:\nThis is a working supervisor position, requiring a hands-on approach to maintenance operations while providing leadership & support to the engineering team\nPerform preventative maintenance across the resort\nSupervising and supporting a team of 4 Handypersons\nPrioritise and coordinate daily maintenance activities\nDiagnose, maintain, & repair mechanical, electrical & hydraulic systems\nMonitor contractor activities & compliance with Accor standards\nMonitor utility consumption & identify opportunities for energy conservation\nSupport with rostering & staff training requirements\n What you'll bring to the role:\nExperience supervising maintenance operations (ideally 2 years +)\nStrong technical knowledge of plant & equipment maintenance\nHVAC qualification and experience will be highly regarded \nKnowledge of hotel building services & maintenance\nGuest-focused mindset, delivering exceptional service standards\nExperience & efficiency using Microsoft Office Suite (HUB OS & Opera Cloud advantageous)\nExcellent communication and interpersonal skills\nStrong problem-solving skills\nProven ability to lead a small team & foster a positive team culture\nSafety First mindset & knowledge of Safe Work Practices\nFlexible availability, including occasional weekends & after-hours\n Why work with us:\nComplimentary meal on shift\nFree on-site car parking\nGenerous Discounts on accommodation and dining across Accor Hotels globally\nFamily & Friends Discounts on accommodation, dining and more\nComplimentary Resort Night Stay or dining voucher on your annual anniversary each year\nRepresent a resort centered around wellbeing, local connection and authenticity\nIf you are ready to take the next step in your career, apply today.\nOur commitment to Diversity & Inclusion:\nWe are an inclusive company and believe all candidates and employees should feel welcome being their authentic self at work, and we’re proud to foster a culture of belonging. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, please feel welcome to let us know.","description_format":"text","description_chars":2822,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Lifestyle","Travel & Tourism"],"lifecycle":[{"event":"open","at":"2026-10-08T08:51:37Z"}],"visa":[],"liveness":{"score":40,"band":"fade","label":"Fading","p_open":1,"p_active":0.532,"p_room":0.75,"age_days":16,"expected_fill_days":24,"reasons":["conf:0","stale_co","velocity","win:late","comp:junior,brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":{"stated_usd_annual":64000,"is_top_pay":true},"html_url":"https://alion.io/job/accor-group-duty-technician-supervisor","json_url":"https://alion.io/job/accor-group-duty-technician-supervisor.json","meta":{"generated_at":"2026-10-25T16:36:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23944,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8914},"rest":"https://alion.io/mcp/rest/get_company?id=8914"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccor-group-duty-technician-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccor-group-duty-technician-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccor-group-duty-technician-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accor-group-duty-technician-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccor-group-duty-technician-supervisor"}]}