{"id":1265103,"url":"https://alion.io/job/accor-group-engineering-supervisor-5","title":"Engineering Supervisor","company":{"id":8914,"name":"Accor Group","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":38,"max":42,"currency":"USD","period":"hour","gross":null,"usd_annual":84000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-25T18:46:17Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-09-27T23:06:00Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel.\n The Engineering Supervisor supports the Assistant Director of Engineering in overseeing daily engineering and maintenance operations while providing direct guidance, coaching, and leadership to Maintenance Engineers. This role is a hands-on working supervisor responsible for ensuring preventative maintenance, timely repairs, safety compliance, and service excellence across the property. The Engineering Supervisor serves as a technical resource, role model, and first point of escalation for the Engineering team.\nSupervisory & Leadership Responsibilities\nProvide day-to-day supervision and guidance to Maintenance Engineers during assigned shifts.\nAssist with training, coaching, onboarding, and performance feedback for Engineering team members.\nAssign, monitor, and follow up on work orders, guest requests, and preventative maintenance tasks.\nAct as the first point of escalation for Maintenance Engineers regarding technical issues or concerns.\nPromote teamwork, accountability, and a culture of safety and service excellence.\nSupport scheduling and coverage needs in coordination with the Assistant Director of Engineering.\nOperational & Technical Responsibilities\nActively perform maintenance and repair work alongside the Engineering team as needed.\nTroubleshoot and repair mechanical, electrical, plumbing, HVAC, and general building systems.\nEnsure preventative maintenance programs are executed accurately and on schedule.\nConduct routine inspections of guestrooms, public areas, and back-of-house spaces to identify deficiencies.\nMonitor equipment condition; resolve issues when possible and escalate larger concerns appropriately.\nRespond promptly to alarms, emergencies, and guest requests, maintaining established response time standards.\nAssist with snow removal and other seasonal property maintenance duties as required.\nSafety, Compliance & Communication\nEnsure all work is performed safely and in compliance with OSHA, life-safety, and brand standards.\nIdentify, correct, and report safety hazards or unsafe working conditions.\nSupport testing and inspection of emergency systems such as fire alarms, sprinklers, and emergency lighting.\nCommunicate effectively with the Assistant Director of Engineering regarding department needs, challenges, and opportunities for improvement.\nParticipate in safety meetings, departmental training, and problem-solving discussions.\nMaintain accurate documentation of work performed, inspections, and follow-up actions.\nService & Guest Experience\nApproach all guest and employee interactions with an attentive, friendly, and solution-oriented attitude.\nEnsure engineering responses positively support guest satisfaction and overall property presentation.\nAssist other departments through lateral service when operational needs require.\nAdditional Duties\nSupport capital projects, renovations, and sustainability initiatives as assigned.\nPerform other duties as assigned by the Assistant Director of Engineering or management.\n Education & Experience:\n3-5 years of progressive experience in facilities, building maintenance, or hotel engineering.\nPrior experience leading, training, or mentoring maintenance staff strongly preferred.\nHigh school diploma or equivalent required; vocational, technical, or trade certifications preferred.\nStrong working knowledge of HVAC, electrical, plumbing, boilers, life-safety systems, and general building maintenance.\nPhysical Requirements: \nAbility to lift up to 75 lbs.\nAbility to stand and walk for extended periods of time.\nAbility to climb ladders and access elevated or confined spaces.\nAbility to work flexible schedules, including evenings, weekends, holidays, and emergency situations.\nFrequently lift, bend, kneel, crouch, push, pull, and carry equipment or materials.\nGeneral Requirements:\nMaintain a professional, warm, and service-oriented demeanor with guests and colleagues at all times.\nCommunicate clearly and effectively, both verbally and in writing.\nDemonstrate strong listening, troubleshooting, and problem-solving skills.\nAbility to prioritize, multitask, and meet deadlines in a fast-paced environment.\nLead by example while enforcing departmental standards, policies, and procedures.\nComply with Accor policies, safety regulations, OSHA standards, and operational guidelines.\nDemonstrate accountability, attention to detail, and ownership of assigned responsibilities.\nWillingness to step outside normal duties to support operational needs and team success.\nOther duties as assigned.\n Hourly Wage: range is from $38.00 per hour to $42.00 per hou\nEmployee benefit card offering discounted rates in Accor worldwide for you and your family. \nExcellent Company benefits including medical, dental, vision and life insurance. \nPersonalized development opportunities across Accor's extensive brand portfolio. \nAbility to make a difference through our Corporate Social Responsibility activities.","description_format":"text","description_chars":5360,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Flexible schedule","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Lifestyle","Travel & Tourism"],"lifecycle":[{"event":"open","at":"2026-09-25T22:17:06Z"}],"liveness":{"score":99,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.993,"p_room":1,"age_days":1,"expected_fill_days":30,"reasons":["conf:5","wave","velocity","win:early","comp:brand"],"computed_at":"2026-09-27T05:45:00Z"},"pay":{"stated_usd_annual":84000,"is_top_pay":false},"html_url":"https://alion.io/job/accor-group-engineering-supervisor-5","json_url":"https://alion.io/job/accor-group-engineering-supervisor-5.json","meta":{"generated_at":"2026-09-28T00:52:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":419,"day_limit":5000,"remaining_today":4581,"minute_limit":60,"resets_at":"2026-09-29T00:00:00Z"}}}