{"id":1009453,"url":"https://alion.io/job/accor-group-event-operations-assistant-manager","title":"Event Operations Assistant Manager","company":{"id":8914,"name":"Accor Group","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"structured","locations":["Saint Andrews, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":27000,"max_usd":45000,"period":"year","method":"role_country_seniority_unknown","sample_n":133},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-27T09:16:20Z","employer_posted_date":"2026-08-27","last_verified_at":"2026-09-24T00:42:18Z","board_verified":true,"closed_at":null,"days_open":27,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":27},"description":"Fairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland’s most iconic 5-star luxury hotels and resorts in the home of golf.\nOur 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility. With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Clubhouse & Grill - serving the finest Scottish steak and seafood, we are able to offer our guests a world class experience for dining and leisure activities, right here on property.\nWithin 20 minutes from Leuchars Railway station and 35 minutes from Dundee, we are an easy commute from numerous Scottish destinations.\n Are you passionate about creating memorable events and delivering exceptional guest experiences?\nWe are looking for an enthusiastic and organised Event Operations Assistant Manager to join our Food & Beverage team at Fairmont St Andrews.\nFrom intimate private dinners and corporate conferences to spectacular celebrations and large-scale events, no two days are quite the same. Working alongside our Event Operations Manager, you will play a key role in bringing each event t0o life, ensuring everything is beautifully prepared, professionally delivered and exceeds our guests' expectations.\nThis is a fantastic opportunity for someone with experience in hospitality or events who is ready to take the next step in their career and develop their leadership experience within a luxury five-star environment.\n What you'll be doing\nSupport the Event Operations Manager with the day-to-day running of conferences, banquets, private dining and events across the resort.\nTake an active leadership role during events, ensuring service is delivered smoothly, professionally and to Fairmont standards.\nLead, motivate and support the Event Operations team, helping to create a positive and engaging working environment.\nEnsure event spaces are set up accurately and on time in accordance with Banquet Event Orders (BEOs) and individual client requirements.\nAct as a key point of contact for clients and guests during events, responding quickly to requests and ensuring expectations are met and exceeded.\nWork closely with our Events Planning, Culinary, Food & Beverage and Technical Services teams to ensure seamless event delivery.\nCoordinate the set-up, service and clear-down of conferences, banquets and private dining events.\nEnsure china, glassware, equipment and other operational supplies are available, clean and maintained to the required standard.\nAssist with stock control, monthly inventories and the ordering of operational equipment and supplies.\nSupport the management of payroll and departmental costs, helping the team operate efficiently and in line with budget.\nEnsure all areas are maintained to the highest standards of presentation, cleanliness, health and safety.\nSupport the training and development of colleagues, ensuring the team has the knowledge and confidence to deliver outstanding service.\n Who we're looking for\nYou will be a confident and hands-on hospitality professional who enjoys being at the heart of the action. You'll have a natural ability to organise, communicate and lead a team while remaining calm and solutions-focused in a busy events environment.\nIdeally, you'll have:\nPrevious experience within Events, Banqueting or Food & Beverage operations.\nSupervisory or team-leading experience within hospitality.\nA genuine passion for delivering exceptional guest service.\nStrong organisation and attention to detail.\nExcellent communication and interpersonal skills.\nThe confidence to lead a team and make decisions during busy events.\nThe ability to work collaboratively across different departments.\nFlexibility to work a variety of shifts, including evenings and weekends, in line with our events calendar.\n Staff shuttle service to/from St Andrews\nComplimentary staff canteen\n50% off dining in our Food and Beverage outlets\nEmployee rates for Spa treatments and green fees\nAccess to gym and pool services\nGrowth opportunities\nOn-the-job training\nRegular social events","description_format":"text","description_chars":4181,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Lifestyle","Travel & Tourism"],"lifecycle":[{"event":"open","at":"2026-09-17T19:12:28Z"}],"liveness":{"score":41,"band":"fade","label":"Fading","p_open":1,"p_active":0.545,"p_room":0.75,"age_days":26,"expected_fill_days":31,"reasons":["conf:1","velocity","win:late","comp:brand"],"computed_at":"2026-09-23T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/accor-group-event-operations-assistant-manager","json_url":"https://alion.io/job/accor-group-event-operations-assistant-manager.json","meta":{"generated_at":"2026-09-24T02:03:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}