{"id":1106097,"url":"https://alion.io/job/accor-group-executive-housekeeper-12","title":"Executive Housekeeper","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":77,"open_postings":33,"ghost_share":0,"stale_share":0.909,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Jakarta, Indonesia"],"countries":["ID"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":5500,"max_usd":9000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1504},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-22T01:43:09Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-10-30T15:47:33Z","board_verified":true,"closed_at":null,"days_open":38,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":38},"description":"Mercure Jakarta Gatot Subroto\nNovelty among the top-notch properties of south Jakarta. Conveniently located in the golden triangle area of business, Gatot Subroto. Accessible via Jl. Gatot Subroto and Jl. Kapten Tendean, with direct access to Jakarta inner ring road highway, 10 minutes to Whoosh Halim Station, close to diplomatic establishments and only 35 minutes drive from Soekarno Hatta International Airport. Providing 403 modern and superbly designed rooms, overlooking the glamorous urban scenery, ensuring comfort and serenity.\nBeyond its prime location, city views, and modern facilities, the hotel is committed to sustainability through its partnership with Green Key. It supports eco-friendly practices in water, energy, waste, cleaning, and sustainability education.\n The Executive Housekeeper is responsible for the overall management and operation of the Hotel Housekeeping Department. The position ensures that guest rooms, public areas, back-of-house areas, and other hotel facilities are maintained to the highest standards of cleanliness, hygiene, presentation, safety, and guest satisfaction.\nKey Responsibilities\n1. Housekeeping Operations\nPlan, organize, and supervise daily housekeeping operations.\n\nEnsure guest rooms and public areas meet established cleanliness and presentation standards.\n\nConduct regular inspections of guest rooms, corridors, public areas, back-of-house areas, and housekeeping facilities.\n\nEnsure rooms are prepared and released according to hotel standards and operational requirements.\n\nCoordinate with Front Office regarding room status, arrivals, departures, VIP guests, room moves, and special requests.\n\nEstablish and maintain effective cleaning procedures, checklists, and quality standards.\n\nEnsure proper handling of lost and found items.\n\n2. Team Leadership & Staff Management\nRecruit, train, coach, and develop housekeeping employees.\n\nPrepare staff schedules, assignments, and daily work plans according to occupancy and business needs.\n\nConduct daily briefings and communicate operational priorities to the team.\n\nMonitor employee performance, attendance, grooming, and discipline.\n\nProvide regular performance feedback and recommend training or development programs.\n\nMaintain a positive, professional, and service-oriented working environment.\n\n3. Quality & Guest Satisfaction\nMaintain consistent hotel cleanliness and housekeeping standards.\n\nRespond promptly to guest complaints and special requests related to housekeeping.\n\nFollow up on guest feedback and implement corrective actions where required.\n\nWork closely with other departments to resolve guest and operational issues.\n\nSupport the hotel's guest satisfaction and service quality objectives.\n\n4. Inventory & Cost Control\nMonitor housekeeping supplies, linen, uniforms, guest amenities, chemicals, and operating equipment.\n\nMaintain appropriate inventory levels and establish par-stock requirements.\n\nControl departmental expenses and minimize unnecessary consumption and wastage.\n\nConduct regular inventory and linen counts.\n\nMonitor the condition and usage of housekeeping equipment and arrange repairs or replacement when necessary.\n\nWork with Purchasing and Finance to manage departmental procurement and budgets.\n\n5. Hygiene, Safety & Compliance\nEnsure compliance with hotel hygiene, sanitation, health, safety, and environmental standards.\n\nEnsure cleaning chemicals are stored, labeled, and used correctly.\n\nConduct regular checks of housekeeping equipment and work areas.\n\nEnsure employees follow proper occupational health and safety procedures.\n\nImplement appropriate procedures for emergencies, accidents, and hazardous situations.\n\n6. Administration & Reporting\nPrepare housekeeping departmental reports, schedules, forecasts, and budgets.\n\nMonitor occupancy-related staffing requirements and productivity.\n\nMaintain accurate records for inventory, linen, uniforms, equipment, maintenance issues, and lost and found.\n\nParticipate in management meetings and communicate departmental performance and challenges.\n\nDevelop and update housekeeping SOPs and operational procedures.\n\n7. Interdepartmental Coordination\nCoordinate closely with Front Office, Engineering, Food & Beverage, Security, Human Resources, and other departments.\n\nCommunicate room maintenance issues to Engineering and follow up until completion.\n\nSupport hotel events, VIP arrivals, group arrivals, and special functions.\n\nParticipate in hotel-wide projects and initiatives as assigned by management.\n\nKey Performance Indicators (KPIs)\nGuest satisfaction and housekeeping-related guest feedback\n\nGuest room cleanliness scores\n\nPublic area cleanliness standards\n\nRoom turnaround and readiness\n\nHousekeeping productivity\n\nDepartmental budget and cost control\n\nLinen and amenity consumption\n\nStaff attendance and turnover\n\nTraining completion and employee performance\n\nCompliance with hygiene, safety, and hotel SOPs\n\n Diploma or Bachelor's degree in Hotel Management, Hospitality, or a related field preferred.\n\nMinimum 2 years of housekeeping experience in a supervisory or managerial position in a hotel.\n\nExperience in a full-service, upscale, luxury, or international hotel environment is an advantage.\n\nStrong knowledge of hotel housekeeping operations, cleaning standards, linen management, inventory control, and hotel hygiene practices.\n\nGood leadership, communication, organization, and problem-solving skills.\n\nProficient in Microsoft Office and/or hotel property management systems.\n\nGood command of English; additional languages are an advantage.\n\n Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.\nWhen applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.","description_format":"text","description_chars":6080,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Lifestyle","Professional Services","Travel & Tourism"],"lifecycle":[{"event":"open","at":"2026-09-22T05:20:28Z"}],"visa":[],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":1,"p_active":0.46,"p_room":0.36,"age_days":38,"expected_fill_days":24,"reasons":["conf:2","stale_co","wave","velocity","win:tail","crowd:junior,brand"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/accor-group-executive-housekeeper-12","json_url":"https://alion.io/job/accor-group-executive-housekeeper-12.json","meta":{"generated_at":"2026-10-30T17:33:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6102,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8914},"rest":"https://alion.io/mcp/rest/get_company?id=8914"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccor-group-executive-housekeeper-12"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccor-group-executive-housekeeper-12"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccor-group-executive-housekeeper-12"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accor-group-executive-housekeeper-12\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccor-group-executive-housekeeper-12"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1106097}},{"tool":"search_jobs","arguments":{"company":"accor.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1106097},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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