{"id":1185952,"url":"https://alion.io/job/accor-group-front-deskreception-agent","title":"Front Desk/Reception Agent","company":{"id":8914,"name":"Accor Group","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Amman, Jordan"],"countries":["JO"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":29000,"max_usd":64000,"period":"year","method":null,"sample_n":4535},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-24T13:02:51Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-09-24T23:40:23Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Fairmont Amman offers travelers and residents of Amman luxury accommodations in 317 spacious guest rooms and suites, including Fairmont Gold, the hotel’s exclusive hotel within a hotel. With a modern, beautiful architectural design and stunning interiors, we make use of the finest wood and marble, and our rooms and hotel interiors combine classic luxury with contemporary design, all housed in spacious rooms of at least 42 square meters or more.\n Reporting to the Director, Front Office and Assistant Front Office Manager(s), responsibilities and essential job functions include but are not limited to the following:\nConsistently offer professional, friendly and engaging service.\n\nGreet, check in and settle guest accounts while ensuring all service standards are followed.\n\nMaintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a float.\n\nHandle guest requests, questions and concerns effectively and promptly.\n\nPromote a professional team environment.\n\nFollow department policies, procedures and service standards.\n\nPerforms any and all other tasks assigned by management.\n\nUpholds the highest standard of internal and external customer service at all times.\n\nAssists with other responsibilities and duties in the absence of a team members or other tasks assigned by the manager.\n\nFollows all policies and procedures ascertained by the hotel.\n\n Proficient in the English Language (verbal & written), second language is an asset.\n\nPrevious experience and knowledge of Property Manager is an asset.\n\nRequired knowledge of Windows' Office Suite.\n\nMust be able to handle multiple tasks in a dynamic, fast-paced environment\n\nAbility to focus attention on guest needs, remaining calm and courteous at all times.\n\nStrong interpersonal and problem solving abilities\n\nAble to stand for long periods, at least 8 hours per shift\n\n Why work for Accor?\nWe are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.\nBy joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/\nDo what you love, care for the world, dare to challenge the status quo! #BELIMITLESS\"","description_format":"text","description_chars":2507,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Lifestyle","Travel & Tourism"],"lifecycle":[{"event":"open","at":"2026-09-24T14:46:40Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":31,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-09-25T02:18:00Z"},"pay":null,"html_url":"https://alion.io/job/accor-group-front-deskreception-agent","json_url":"https://alion.io/job/accor-group-front-deskreception-agent.json","meta":{"generated_at":"2026-09-25T02:18:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2418,"day_limit":5000,"remaining_today":2582,"minute_limit":60,"resets_at":"2026-09-26T00:00:00Z"}}}