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Our commitment to excellence transcends the ordinary, and we invite you to join a team that specialises in transforming stays into enchanting tales. We take immense pride in creating a playfully elegant and meaningful experience for both our guests and ourselves. Our commitment to fostering a workplace culture that values diversity, encourages professional growth, and recognises individual contributions ensures that each team member feels appreciated and empowered in their role. Apply now to embark on a career that transcends expectations and celebrates the art of hospitality.\n Welcoming each new and returning guest with personalised and attentive care, you will set the tone for exceptional service. Here you can take your role beyond checking people in and out. Sharing your knowledge and love of our region, you will anticipate guests’ needs and offer recommendations that make their stays even more special.\nKey Responsibilities:\nWelcome guests with a warm and friendly demeanour, ensuring a positive first impression of the hotel.\nHandle guest check-ins and check-outs efficiently, providing a seamless experience.\nRespond promptly to guest inquiries, offering valuable information about the hotel facilities and local attractions.\nHandle guest concerns with professionalism and empathy.\nCollaborate with other hotel departments to ensure smooth guest experiences and efficient operations.\nUphold the highest standards of confidentiality and data protection.\nAddressing and resolving guest complaints in a professional and courteous manner.\nHandling billing processes and processing payments.\nMaintaining and updating guest records and databases.\nParticipating in regular team meetings to discuss guest feedback, hotel policies, and service improvements.\nMaintaining a well-organized and tidy front desk area.\n Previous experience in a similar role within the hospitality industry is preferred.\nExcellent interpersonal and communication skills, with a friendly and approachable attitude.\nStrong organisational skills, with great attention to detail.\nProficiency in Opera is highly desirable.\nA passion for delivering exceptional customer service.\nFluent in English; additional language proficiency is a plus.\nAvailability to work flexible hours, including weekends and holidays.\n Please note you must be entitled to work in the UK as this position is not eligible for sponsorship.\n Discover a world of unparalleled perks tailored just for you:\nCompetitive compensation package, including departmental incentives and annual bonus of £1.300,00 per year.\nFree Stays in the UK or Ireland (4 nights/year) - Create unforgettable memories with your loved ones.\nEmployee Benefit Card - Discounted rates at Accor properties worldwide.\nSofitel Experience - Enjoy a luxurious night at our hotel, complete with a delightful breakfast.\nComplimentary Meals While on Duty.\nSpecial Rates in F&B, Rooms & Spa - Treat yourself to luxury at unbeatable prices.\nBe Part of the Largest Hospitality Group in Europe.\nExceptional Training and Development Opportunities through Apprenticeship Program.\nGlobal Growth Opportunities.\nEmployee Assistance Program with 24/7 GP Access - Your well-being is our priority.\nSocial Events and Activities.\nBring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.\nLet your passion shine, visit careers.accor.com","description_format":"text","description_chars":3850,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Lifestyle","Travel & Tourism"],"lifecycle":[{"event":"open","at":"2026-10-05T12:31:20Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker, Senior or Specialist Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker; Global Business Mobility: Senior or Specialist Worker","cap_exempt":false,"checked_at":"2026-10-28T06:26:45+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":37,"band":"fade","label":"Fading","p_open":1,"p_active":0.495,"p_room":0.75,"age_days":22,"expected_fill_days":24,"reasons":["conf:3","stale_co","wave","velocity","win:late","comp:brand"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/accor-group-front-office-receptionist-6","json_url":"https://alion.io/job/accor-group-front-office-receptionist-6.json","meta":{"generated_at":"2026-10-28T06:37:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8880,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8914},"rest":"https://alion.io/mcp/rest/get_company?id=8914"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccor-group-front-office-receptionist-6"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccor-group-front-office-receptionist-6"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccor-group-front-office-receptionist-6"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accor-group-front-office-receptionist-6\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccor-group-front-office-receptionist-6"}]}