{"id":1575057,"url":"https://alion.io/job/accor-group-general-manager-waka-restaurant","title":"General Manager - WAKA Restaurant","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":82,"open_postings":11,"ghost_share":0,"stale_share":0.727,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Management","role_family":"Management","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ras Al Khaimah, United Arab Emirates"],"countries":["AE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":25000,"max_usd":54000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2874},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-01T08:28:56Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-26T12:28:53Z","board_verified":true,"closed_at":null,"days_open":25,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":25},"description":"Sofitel Al Hamra Beach Resort\n WAKA Restaurant is seeking a dynamic and results-driven General Manager to lead our restaurant operations in Ras Al-Khaimah, United Arab Emirates. As General Manager, you will be responsible for overseeing all aspects of daily restaurant operations, managing a diverse team, and ensuring exceptional customer experiences that align with our brand standards. This is a leadership position that requires a professional, decisive, and customer-focused individual who can drive operational excellence and motivate staff to achieve organizational goals.\nOversee all daily restaurant operations, including opening and closing procedures, to ensure smooth and efficient service delivery\nSupervise, train, and motivate restaurant staff, fostering a positive work environment and promoting professional development\nManage staff scheduling, performance evaluations, and disciplinary actions in accordance with company policies\nEnsure consistent delivery of high-quality food and beverage service that exceeds customer expectations\nMonitor and control food costs, labor expenses, and overall budget adherence to maximize profitability\nMaintain inventory levels, manage supplier relationships, and coordinate ordering of food and beverage supplies\nImplement and enforce health, safety, and sanitation standards in compliance with local regulations and company guidelines\nAddress customer concerns and complaints promptly and professionally to maintain customer satisfaction and loyalty\nAnalyze sales performance, identify trends, and develop strategies to increase revenue and market share\nPrepare and submit regular operational reports, including financial statements and performance metrics, to senior management\nCustomize marketing initiatives and promotional activities to drive customer engagement and foot traffic\nEnsure compliance with all company policies, procedures, and brand standards across all outlet operations\n 3-5 years of proven experience in restaurant or hospitality outlet management\nStrong leadership and staff supervision skills with the ability to motivate and develop team members\nExcellent customer service orientation with a commitment to delivering exceptional guest experiences\nProficiency in restaurant management systems and point-of-sale (POS) technology\nSolid understanding of financial management, budgeting, and cost control principles\nKnowledge of food safety standards, health regulations, and sanitation best practices\nStrong organizational and time management skills with the ability to multitask in a fast-paced environment\nExcellent communication and interpersonal skills in English; multilingual abilities are preferred\nProblem-solving abilities and sound decision-making skills under pressure\nProficiency in inventory management and supplier coordination\nExperience working in multicultural environments and familiarity with UAE hospitality standards is preferred\nConflict resolution and negotiation skills\nAbility to analyze performance data and implement process improvements","description_format":"text","description_chars":3039,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Lifestyle","Travel & Tourism"],"lifecycle":[{"event":"open","at":"2026-10-01T09:32:40Z"},{"event":"close","at":"2026-10-10T10:45:29Z"},{"event":"restore","at":"2026-10-16T08:49:43Z"}],"visa":[],"liveness":{"score":30,"band":"fade","label":"Fading","p_open":1,"p_active":0.545,"p_room":0.55,"age_days":24,"expected_fill_days":24,"reasons":["conf:1","stale_co","velocity","win:tail","comp:brand"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/accor-group-general-manager-waka-restaurant","json_url":"https://alion.io/job/accor-group-general-manager-waka-restaurant.json","meta":{"generated_at":"2026-10-26T14:00:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19373,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8914},"rest":"https://alion.io/mcp/rest/get_company?id=8914"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccor-group-general-manager-waka-restaurant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccor-group-general-manager-waka-restaurant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccor-group-general-manager-waka-restaurant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accor-group-general-manager-waka-restaurant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccor-group-general-manager-waka-restaurant"}]}