{"id":1220614,"url":"https://alion.io/job/accor-group-guest-services-agent-4","title":"Guest Services Agent","company":{"id":8914,"name":"Accor Group","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["İzmir, Turkey"],"countries":["TR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-25T05:58:13Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-02T03:20:03Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"\"Why work for Accor?\nWe are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.\nBy joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/\nDo what you love, care for the world, dare to challenge the status quo! #BELIMITLESS\"\n Adopt a friendly, helpful and pleasant attitude to all guests\nAssist guests with their business center needs \nContact appropriate individual or department as necessary to resolve guest call, request, or problem\nMaintain close working co-operation with other departments\nFollow communication procedures, guidelines, and policies\n University degree preferably Tourism & Hotel Management\nProficiency in English (verbal and written)\nTeam-oriented\nFocused on guest satisfaction\nStrong interpersonal and problem solving abilities\n Your team and working environment:\nOur commitment to Diversity & Inclusion:\nWe are an inclusive company and our ambition is to attract, recruit and promote diverse talent.","description_format":"text","description_chars":1321,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Lifestyle","Travel & Tourism"],"lifecycle":[{"event":"open","at":"2026-09-25T11:49:48Z"}],"liveness":{"score":93,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.931,"p_room":1,"age_days":5,"expected_fill_days":30,"reasons":["conf:3","wave","velocity","win:early","comp:brand"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/accor-group-guest-services-agent-4","json_url":"https://alion.io/job/accor-group-guest-services-agent-4.json","meta":{"generated_at":"2026-10-02T03:31:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4949,"day_limit":5000,"remaining_today":51,"minute_limit":60,"resets_at":"2026-10-03T00:00:00Z"}}}