{"id":1480329,"url":"https://alion.io/job/accor-group-housekeeping-coordinator-6","title":"Housekeeping Coordinator","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":83,"open_postings":10,"ghost_share":0,"stale_share":0.7,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Miami, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":41000,"max_usd":78000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1977},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-29T19:50:48Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-23T03:58:16Z","board_verified":true,"closed_at":null,"days_open":23,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":23},"description":"AN ICON EVOLVED\nHonoring a celebrated legacy while shaping a bold new global chapter. In every location, Delano nurtures a refined spirit of community, welcoming the world’s most curious, creative and well-traveled.\n JOB OVERVIEW\nUnder the general guidance of the Director of Housekeeping, the Housekeeping Coordinator serves as the centra point of communication and organization for the Housekeeping Department, ensuring smooth daily operations and exceptional delivery service. This role all leaders of the Housekeeping Department by coordinating room assignments, tracking productivity, managing guest requests, and ensuring all housekeeping touchpoints reflect Delano's standards.\nYOUR KEY RESPONSIBILITIES\nCreate and distribute daily room assignments for Room Attendants, House Attendants, and Public Area teams.\nUpdate room statuses in real time using the hotel's PMS/Housekeeping systems.\nMaintain communication between Front Office and Engineering, an Housekeeping to ensure seamless guest readiness.\nSupport the tracking and reporting of daily productivity, room credits, and inspections results.\nReceive and dispatch guest requests, preferences, amenities, and special touches with urgency and attention to detail.\nEnsure delivery of VIP amenities, turndown notes, and special setups in coordination with staff.\nHandle Lost and Found process with accuracy, proper documentation, and adherence to hotel policy.\nPrepare daily, weekly, and monthly housekeeping reports including occupancy forecasts, staffing needs, and inventory usage.\nAsist with scheduling, payroll support, and attendance tracking for the department.\nMaintain supply logs and coordinate with Purchasing to ensure proper stock levels.\nSupport onboarding tasks such as uniform coordination, locker assignments, and training documentation.\nEnsure all information entered in the PMS system is accurately and timely.\nFlag maintenance issues or room discrepancies to appropriate teams\nSupport the Housekeeping leadership team in upholding service standards, SOP compliance, and cleanliness expectations.\nWe recognize we are in the hospitality industry and that may require us to provide lateral service.\nWe will on occasion call for each individual on the team to perform various related tasks as needed in the spirit of providing exceptional guest service.\nADDITIONAL RESPONSIBILITIES\nCommunicate effectively, both verbally and in writing, to provide clear direction to the venue teams.\nHOUSEKEEPING COORDINATOR, DELANO JOB DESCRIPTION REVISITION DATE: DEC 2025\nCommunicate with team members using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.\nRemain calm and alert, especially during emergency situations.\nMake decisions and take actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.\nSPECIFIC JOB KNOWLEDGE & SKILLS\n3-5 years of experience in housekeeping, front office, or hotel operations preferred.\nStrong administrative, organizational, and communication skills.\nProficiency in hotel PMS/Housekeeping systems (Opera, HotSOS, etc).\nStrong attention to detail\nAbility to multitask, work in a fast-paced environment and have a high-level attention to detail\nMaintain positive and productive working relationships with other team members and departments\nAbility to work independently and to partner with others to promote an environment of teamwork\nMust be able to stand or walk a minimum eight-hour shift\nMust be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary\nMust have excellent communication skills and be able to read, write, speak and understand English\nMust be able to work inside and outside at all times of the year as needed, based upon business volumes\nAll your information will be kept confidential according to EEO guidelines.","description_format":"text","description_chars":3908,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Lifestyle","Travel & 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