{"id":1171255,"url":"https://alion.io/job/accor-group-housekeeping-executive-9","title":"Housekeeping Executive","company":{"id":8914,"name":"Accor Group","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Thrippunithura, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8000,"max_usd":18500,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3115},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-24T05:18:10Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-09-24T22:28:00Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"We are seeking an enthusiastic and detail-oriented Housekeeping Executive to join our team in Ibis Kochi City Centre. In this pivotal role, you will lead our housekeeping operations, ensuring exceptional cleanliness standards, guest satisfaction, and operational excellence. You will oversee daily housekeeping activities, manage staff effectively, and drive continuous improvement initiatives while maintaining the highest standards of hygiene and professionalism across all areas of the organization.\nPrime Function:\nOptimizes work productivity by effectively scheduling and allocating all available resources and recommends changes in methods, equipment, design, staff, to Housekeeping Manager in order to improve departmental standards/productivity and ensures implementation of the same\nEnsures cleanliness and hygiene standards in all areas of the hotel\nEnsures adherence to company and hotel policies by all departmental employees\nPlans the organization of work within the department, including assignments, time schedules and vacations\nEnsures all relevant documentation and recordsare updated and complete\n\nEnsures guest requirements and requests are promptly and efficiently responded to in order to achieve customer satisfaction\nAny matter which may effect the interests of the hotel should be brought to the attention of the Management.\nKey Responsibilities:\nPeople Management\nEstablish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service.\nInteract with guests and personnel of the hotel in an efficient and friendly manner.\nProvide effective support to the team to enable them to provide a range of effective and efficient services.\nEnsure that the team has been trained for all safety provisions.\nMotivate and develop staff to ensure smooth functioning of the department and promote teamwork.\nConduct on-going training and coach all the employees and ensure to maintain records.\nConduct briefing for Housekeeping Attendants.\nRespond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.\nGuides and advises HK Manager on key performance indicators of employees in the department and ensures measurement of the same\nEnsures adherence to company and hotel policies by all departmental employees\nFinancial Management\nIdentify optimal, cost effective use of the resources and educate the team on the same.\nOperational Management\nAdministration:\nDaily closing stock of mini bar store\nPrepare store requisitions and draw items for general store\nTo update pending maintenance list\nTo monitor the performance of desk\nResponsible for the operation of department in the absence of the Housekeeping Manager.\nMaintain the housekeeping store and stock record by constant updating of receipts and issues\nTo ensure items are ordered before they reach the defined reorder level.\nResponsible for the periodical physical Inventory of items in store and circulation Uniform, linen, guest supplies, cleaning supplies, Operational equipments and capital equipments\nLinen and uniform room:\nRoutine check on the condition of the linen and uniform and the quality of processing\nAssign job to tailor\nInventory control of linen and uniform by conducting month end inventory\nQuality audit - replacing worn out items with new ones from store, and regular discards\nIssue of uniforms for new staff \nStrictly adhere to exchange procedure and loan procedures\nSubmit required reports to Housekeeping Manager\nEnsure laundry, linen and uniform room are pest free\nEnsures all maintenance are reported on time to engineering department and timely action is taken\nGuest floors:\nRoutine check on the floor staff, condition of the linen and uniform, supplies, equipments and trolleys\nResponsible for providing hygienically clean, safe and comfortable rooms with effective amenities and mini bar by checking all rooms critically and inspecting them\nPlan for PMP schedule\nCheck occupancy reports and follow up with concerned personnel on thorough cleaning conducted, and status of under repair rooms\nTo ensure availability of rooms at all times based on arrival-departure pattern of the hotel by clearing departure rooms on priority and avoiding major break down in rooms by regular preventing maintenance programme.\nResponsible for the activities of all floor staff and housekeeping attendants under her jurisdiction\nResponsible for cleanliness, upkeep and maintenance of all areas- pantries, trolleys, shafts, corridors, elevator landings, staircases etc\nResponsible for smooth operation of the shift by ensuring all equipments are in good working condition and sufficient quantity of linen, and guest and cleaning supplies are provided to staff\nReporting defects in all areas and regular follow up with engineering department on pending maintenance\nReporting irregularities on the floor to Housekeeping Manager - Occupancy reports, damages, missing items, Lost and found properties of guests.\nResponsible for effective mini bar management as per organization’s standards by checking and replenish mini bar and produce dockets for posting\nOptimizes work productivity by effectively scheduling and allocating all available resources and recommends changes in methods, equipment, design, staff to Housekeeping Manager in order to improve departmental standards/productivity and ensures implementation of the same\nPublic area:\nDetailed checking of public area\nFollow thorough cleaning schedule strictly\nReport all defects in area to the engineering department and ensure they are rectified immediately - Liaise with engineering department daily for the same\nResponsible for smooth operation of the shift by ensuring all equipments are in good working condition and sufficient quantity of cleaning supplies are provided to staff\nPlan for PMP schedule\nTo maintain a complete advance schedule of renovation of Public area in direct consultation and concurrence with Housekeeping Manager\nStaff training:\nEnsures departmental employees are fully trained, conduct regular training sessions personally through class room and on the job training\nEnsures attendance on behavioral and vocational training in own and related areas to enhance kills and encourage multi functionality\nEnsures career development and succession planning for subordinates\nReview the performance of direct subordinates and determine their development needs by using the appraisal system\nCounsel subordinates in work related matters\nRecommends hiring, promotions, increments, disciplinary action, performance related salary increments for all subordinates\nEnsure department employees are fully trained on all hotel systems, procedures to ensure safety requirements\nDiploma in Tourism, Hospitality Management, or related field\nMinimum 2 years of relevant experience in housekeeping operations in a hotel, resort\nExcellent reading, writing, and oral proficiency in English language\nStrong leadership, interpersonal, and team-building skills with the ability to motivate and support staff\nDemonstrated ability to multi-task and perform effectively in stressful, high-pressure situations\nResults-oriented mindset with a keen eye for detail and quality assurance\nKnowledge of health, safety, and hygiene standards and protocols\nProfessional presentation and grooming standards at all times\nAbility to work collaboratively as a team player and foster inclusive work environments\nStrong problem-solving and conflict resolution abilities\nProficiency in documentation, record-keeping, and inventory management","description_format":"text","description_chars":7590,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Lifestyle","Travel & Tourism"],"lifecycle":[{"event":"open","at":"2026-09-24T07:42:10Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":31,"reasons":["conf:1","win:early","comp:junior,brand"],"computed_at":"2026-09-24T23:29:06Z"},"pay":null,"html_url":"https://alion.io/job/accor-group-housekeeping-executive-9","json_url":"https://alion.io/job/accor-group-housekeeping-executive-9.json","meta":{"generated_at":"2026-09-24T23:29:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1619,"day_limit":5000,"remaining_today":3381,"minute_limit":60,"resets_at":"2026-09-25T00:00:00Z"}}}