{"id":1201896,"url":"https://alion.io/job/accor-group-housekeeping-supervisor-33","title":"Housekeeping Supervisor","company":{"id":8914,"name":"Accor Group","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":34,"max":35,"currency":"USD","period":"hour","gross":null,"usd_annual":70000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-24T20:57:41Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-10-01T09:32:40Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Why work for Accor?\nWe are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that works brings purpose to your life so that during your journey with us, you can continue to explore Accor's limitless possibilities. by joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.\nDiscover the life that awaits you at Accor, visit https://careers.accor.com/\nWe are an inclusive company and our ambition is to attract, recruit and promote diverse talent.\nEmployee Benefit card offering discounted rates in Accor worldwide.\nLearning programs through our Academies.\nAbility to make a difference through our Corporate Social Responsibility activities like Planet 21.\nDo what you love, care for the world, dare to challenge the status quo!\nThe Housekeeping Supervisor is responsible for overseeing the daily operations of the Housekeeping team and ensuring that guestrooms and public areas are maintained to Fairmont Copley Plaza standards. The position supervises and supports Housekeeping staff, inspects completed work, and ensures guestrooms are clean, well-maintained, and ready for guest occupancy. The Housekeeping Supervisor plays an essential role in maintaining high standards of cleanliness, efficiency, and guest service throughout the hotel while ensuring that daily housekeeping operations are completed accurately and efficiently.\nDUTIES AND FUNCTIONS \nESSENTIAL\nApproach all encounters with guests and employees in a friendly, service oriented manner.\nMaintain regular attendance in compliance with Fairmont Standards, as required by scheduling which will vary according to the needs of the hotel.\nMaintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag while working.\nComply at all times with Fairmont standards and regulations to encourage safe and efficient hotel operations.\nInspect all rooms assigned to room attendants in his/her section of the hotel on a daily basis.\nNotify Room attendant of any deficiencies found in the room and note on the attendants board. Return room attendant to correct deficiencies when applicable.\nRe-inspect corrected room.\nInspect all closets assigned to houseperson in his/her section of the hotel on a daily basis.\nInspect public area of the hotel on a daily basis.\nCheck appearance of all employees to ensure compliance with Fairmont standards of appearance.\nPrepare room attendants daily assignments.\nSubmit maintenance reports/ requests to Engineering department.\nConfer with front office regarding information about discrepant rooms via email, phone or in person.\nPhysically checks discrepant rooms to ascertain status.\nInspect room attendants’ carts/signs board in the morning and the afternoon.\nMARGINAL\nAssist Housekeeping Management in the preparation of the standard of the week.\nPerform all other related duties as requested.\nFollow all procedures as outlined by the Director of Housekeeping.\nOther duties as required.\nThe hourly start rate is USD $34.27-35.27\n QUALIFICATIONS AND STANDARDS \nEDUCATION\nHigh school diploma preferred. \nAt least one year of progressive experience in a hotel or related field required.\nTOOLS AND EQUIPMENT\nComputer\nCalculator\nTelephone\nRadio\nClipboard\nPHYSICAL REQUIREMENTS\nLong hours sometimes may be required. \nMedium work - Exerting up to 25 pounds of force occasionally, and /or 20 pounds of force frequently or constantly, to lift, carry, push, pull, or otherwise move objects.\nMENTAL REQUIREMENTS\nMust be able to convey information and ideas clearly.\nMust be able to evaluate and select among alternative courses of action quickly and accurately.\nMust work well in stressful, high pressure situations.\nMust maintain composure and objectivity under pressure.\nMust be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.\nMust be effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guests.\nOTHER ABILITIES, SKILLS, KNOWLEDGE \nBilingual helpful\nKnowledge of hotel cleanliness standards.\n All your information will be kept confidential according to EEO guidelines.","description_format":"text","description_chars":4325,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Lifestyle","Travel & Tourism"],"lifecycle":[{"event":"open","at":"2026-09-24T21:22:36Z"}],"liveness":{"score":93,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.932,"p_room":1,"age_days":6,"expected_fill_days":30,"reasons":["conf:3","wave","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-01T05:45:00Z"},"pay":{"stated_usd_annual":70000,"is_top_pay":true},"html_url":"https://alion.io/job/accor-group-housekeeping-supervisor-33","json_url":"https://alion.io/job/accor-group-housekeeping-supervisor-33.json","meta":{"generated_at":"2026-10-01T12:38:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3993,"day_limit":5000,"remaining_today":1007,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}