{"id":2186196,"url":"https://alion.io/job/accor-group-in-room-dining-operator-part-time","title":"In Room Dining Operator (Part-Time)","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":83,"open_postings":10,"ghost_share":0,"stale_share":0.7,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":23,"max":null,"currency":"CAD","period":"hour","gross":null,"usd_annual":32000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-09T15:05:06Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-21T03:13:37Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"A Storied Past. A Brilliant Future.\nFor over 96 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication. Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told. Join us in creating our next chapter with your story.\nWhy work for Fairmont?\nA Rich History\nJoin a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark.\nA Culture of Excellence\nBe part of a dedicated team committed to delivering unparalleled guest experiences and maintaining the highest standards of service.\nGrow, Learn and Enjoy!\nBenefit from comprehensive training programs, mentorship, and a supportive work environment that empowers you to reach your full potential.\nNew Energy for A Storied Landmark\nAs the world and Toronto move toward a more sustainable future, our landmark hotel is in a stunning transformation for the zero-carbon century ahead.\nAbout the Application Process:\nAt Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.\n The In-Room Dining Operator will accurately take food and beverage orders from the guest and must successfully punch in the orders and relay all details to the Captains and servers for timely delivery. They maximize sales through upselling and must be accommodating with guest concerns in a prompt, professional pleasant manner.\nPerform all specific duties as assigned by the In-Room Dining Leaders and Captain\nTakes responsibility for extending service and exceeding guest expectations\nPerform opening and closing duties according to outlined standards of the department\nExcellent knowledge of all menu items, specials, dietary restrictions and able to answer all general inquiries\nEnsure that all guest’s special requests details are met\nAlways conduct themselves in a pleasant and helpful attitude towards guests, colleagues and supervisors\nMaintain a clean environment and keep clear of hazards and malfunctioning equipment, reporting any malfunctioning equipment to your supervisor\nOrganize all day to day tasks such as amenities, pre-orders and daily orders\nSuggestively sell items and anticipate guest needs and desires\nRelay all concerns to leadership team and record any problems that arise\nFollows telephone techniques and procedures\nOrder and keep maintained the stationary for the department\nAdhere to ALL Safe Standards, ensuring all hygiene and prevention measures are being met\nEnsures flawless amenity billing, delivery, filing and preparation\nAdhere to alcohol handling procedures and policies\nAdhere to all LQA standards set for the department \nWill work weekends, holidays and shift work as scheduled\nAny other tasks as assigned\n Smart Serve training program certification\nPrevious experience in customer service.\nCash handling/transaction abilities and a working knowledge of POS Systems\nExcellent interpersonal and team player attitude\nThoroughly organized and attention to detail oriented individual\nMust be knowledgeable of food products, cooking methods, wines and spirits\nFluent in English\nExcellent Computer Skills\nAbility to multi-task\nPhysical Aspects of Position include but are not limited to the following:\nConstant sitting throughout shift\nFrequent lifting and carrying up to 30 lbs\nMay require kneeling, pushing, pulling, lifting\nMay require ascending or descending ladders, stairs and ramps\n What’s in it for you?\nStarting Rate of Pay: $23.18 per hour. \nFree Meals: Healthy meals on us every shift. \nTravel Discounts: Sweet deals at Accor hotels worldwide. \nDry Cleaning: Free dry-cleaning for your work gear. \nSkill Up: Custom learning programs to boost your talents. \nImpact: Join our Health & Wellness, Sustainability, and DEI Committees. \nLevel Up: Unlock new career heights with exciting growth paths. \nThis posting is for an existing vacancy.\nAI disclosure: We use artificial intelligence to help screen and assess applications for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.\nBE PART OF OUR FUTURE.\nAnother stunning chapter for the iconic Fairmont Royal York has begun, and we invite you to be a part of it. If you are passionate about hospitality, driven by excellence, and eager to contribute to an esteemed institution, we want to hear from you. Join us and help shape the future of one of Toronto’s most treasured landmarks.\nVisa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.\nAccommodations: We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: \nOur Commitment to Diversity & Inclusion: At Fairmont Royal York, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we provide equal access to opportunities. We welcome applications from all qualified candidates.","description_format":"text","description_chars":5927,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Lifestyle","Travel & Tourism"],"lifecycle":[{"event":"open","at":"2026-10-09T16:29:17Z"}],"visa":[],"liveness":{"score":51,"band":"ok","label":"Likely open","p_open":1,"p_active":0.57,"p_room":0.9,"age_days":10,"expected_fill_days":24,"reasons":["conf:3","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":{"stated_usd_annual":32000,"is_top_pay":false},"html_url":"https://alion.io/job/accor-group-in-room-dining-operator-part-time","json_url":"https://alion.io/job/accor-group-in-room-dining-operator-part-time.json","meta":{"generated_at":"2026-10-21T03:30:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5212,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8914},"rest":"https://alion.io/mcp/rest/get_company?id=8914"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccor-group-in-room-dining-operator-part-time"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccor-group-in-room-dining-operator-part-time"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccor-group-in-room-dining-operator-part-time"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accor-group-in-room-dining-operator-part-time\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccor-group-in-room-dining-operator-part-time"}]}