{"id":1928138,"url":"https://alion.io/job/accor-group-in-room-dining-supervisor","title":"In Room Dining Supervisor","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":82,"open_postings":11,"ghost_share":0,"stale_share":0.727,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":58000,"max_usd":105000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4038},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-05T18:10:01Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-24T06:32:48Z","board_verified":true,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"Your team and working environment:\nAustin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.\nWhy work for Accor?\nWe are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.\nBy joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/\nDo what you love, care for the world, dare to challenge the status quo!#BELIMITLESS\n Reporting to the In Room Dining Manager, responsibilities and essential job functions include but are not limited to the following:\nResponsibilities\nConsistently offers professional, engaging and friendly service\nMaintain a professional presentation at all times\nEnsure guest satisfaction by adhering to service standards as specified for In Room Dining.\nAssist employees as needed to ensure the best possible service.\nEnsure all special events and amenities are properly presented in accordance with guest and hotel specifications and standards.\nMaintain established controls for stock with pars and orders.\nEnforce Security controls (keys, lockdown, etc.) to include control of beverage stock.\nAssign side work and record attendance.\nInspect staff as to uniforms, cleanliness, identification, etc.\nEnsure a safe working environment for employees.\nSupervise all In Room Dining colleagues\nWhat is in it for you:\nPaid time off\nMedical, Dental and Vision Insurance, 401K\nComplimentary shift meal\nEmployee benefit card offering discounted rates in Accor worldwide\nLearning programs through our Academies and Educational Assistance for further development\nOpportunity to develop your talent and grow within your property and across the world!\nAbility to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee\n To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:\nExcellent communication skills. \nUnderstand and comply with all company and departmental rules and regulations, policies and procedures. \nAbility to assist manager and order takers in all areas of departmental responsibility. \nMust have minimum of 2 years’ experience in Room Service. \nMust have knowledge and understanding of Food & Beverage, incl. Wines and Liquors.\nMust have strong PC skills in meeting administrative requirements.\nPrevious point of sale system experience required - Micros is an asset\nComputer literate in Microsoft Window applications required\nExcellent communication and organizational skills\nStrong interpersonal and problem solving abilities\nHighly responsible & reliable\nAbility to work well under pressure in a fast paced environment\nAbility to work cohesively as part of a team\nAbility to focus attention on guest needs, remaining calm and courteous at all times\nOther duties as assigned\nPhysical Demands\nConstant standing and walking throughout shift\nFrequent lifting and carrying up to 20 lbs\nFrequent kneeling, pushing, pulling, lifting\nOccasional ascending or descending ladders, stairs and ramps\n Your team and working environment:\nA team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One\nOur commitment to Diversity & Inclusion:\nWe are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.\nFairmont Austin is proud to be an Equal Opportunity Employer. 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