{"id":2031874,"url":"https://alion.io/job/accor-group-night-team-leader","title":"Night Team Leader","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":82,"open_postings":11,"ghost_share":0,"stale_share":0.727,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cambridge, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":77000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":339},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-07T12:34:32Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-25T16:37:17Z","board_verified":true,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"Why joining Ibis Cambridge?\nWe welcome you as you are! We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities within the company. By joining us, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.\nDo what you love, care for the world, dare to challenge the status quo! #BELIMITLESS\nOur mission at Ibis Cambridge Central Station is to create memorable moments for our guests, by connecting hearts from arrival to farewell.\nIf you have a passion for hospitality and love making people feel welcome, we want YOU to be part of our Team!\n As our next Night Team Leader, you will:\nWelcome late arrivals and bid farewell to early departures with a warm and friendly attitude.\nCarry out the Night Audit.\nAssist in effectively running the front office operations with a hands-on approach.\nProvide guidance and support to the Reception team, helping them to achieve their potential and accomplish overall departmental objectives.\nPrepare and distribute relevant reports to internal departments.\nManage and confirm reservation details and accounts for in-house guests, ensuring all details are accurately recorded.\nSupport hotel operations and assist other departments in preparing for the next day.\nProvide food and beverage service during the night shift.\nEnsure the safety and security of all guests while assisting with hotel operations.\nRespond promptly to guest requests and resolve any issues efficiently.\nClean and maintain public areas, including the front entrance, lobby, bar, and staff areas.\nFollow the hotel's fire safety procedures and assist with emergency situations when needed.\nBe the face of Ibis, consistently conveying a positive and professional image.\nManage daily reconciliation of hotel outlets and complete daily revenue postings.\nAssist in promoting sales within the department and maximize every sales opportunity.\n What Are We Looking For?\nAbility to use Property Management System software such as OPERA Cloud\nPrevious experience in a similar Front Office leadership role is preferred.\nCompetency with Microsoft Office including Word and Excel\nA friendly, guest-focused personality with a passion for hospitality.\nExperience in hospitality is preferred but not required.\nAbility to work independently and manage night shifts responsibly.\nStrong communication skills and a problem-solving mindset.\nAvailability to work night shifts (10:45PM - 7:00 AM) and weekends.\nGood level written and verbal communication skills\nAttention to detail and accuracy\nUnderstanding of hotel and financial security procedures as well as guest confidentiality\nWhy Join Us?\nCompetitive salary and benefits package, including pension, additional holidays with service, a “Recommend a Friend” program and Employee Advisory Service.\nFlexible rota.\nDiscount Card for Accor Hotels Worldwide.\nComplimentary stays in UK hotels (Free Bonus Breaks Vouchers, subject to availability and T&C).\nOpportunities for career growth and international development.\nA one-night stay experience to help you understand guest needs.\nA supportive work environment with an engaging team culture.\n A little more information:\nTo help you navigate your role, and support your success you will be trained in all front of house related functions and the safety of the property and people.\nBy joining us as a Night Team Leader, you will become part of a friendly team of 40 talents.\nTo ensure you can best welcome and care for our guests you will need to be fluent in English.\nUnderstanding things from our guest’s perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand.\nReady to discover more? Get in touch with us. We would love to hear from you.\nOne more thing…\nBy working at the Ibis Cambridge Central Station, you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality\nOur commitment to Diversity & Inclusion:\nWe are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.\nInformation on the processing of personal data\nWhen you submit an application to Accor UK Business & Leisure Hotels Limited trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application.\nWe may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision.\nIn our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018).\nInformation relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy.","description_format":"text","description_chars":5379,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Lifestyle","Travel & Tourism"],"lifecycle":[{"event":"open","at":"2026-10-07T14:33:57Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker, Senior or Specialist Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker; Global Business Mobility: Senior or Specialist Worker","cap_exempt":false,"checked_at":"2026-10-24T06:24:00+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":44,"band":"fade","label":"Fading","p_open":1,"p_active":0.581,"p_room":0.75,"age_days":17,"expected_fill_days":24,"reasons":["conf:0","stale_co","velocity","win:late","comp:brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/accor-group-night-team-leader","json_url":"https://alion.io/job/accor-group-night-team-leader.json","meta":{"generated_at":"2026-10-25T16:40:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24055,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8914},"rest":"https://alion.io/mcp/rest/get_company?id=8914"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccor-group-night-team-leader"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccor-group-night-team-leader"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccor-group-night-team-leader"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accor-group-night-team-leader\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccor-group-night-team-leader"}]}