{"id":1197970,"url":"https://alion.io/job/accor-group-night-welcome-supervisor","title":"Night Welcome Supervisor","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":39000,"max_usd":85000,"period":"year","method":"role_country_seniority_unknown","sample_n":690},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-24T15:58:33Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-13T20:33:43Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"\"Why work for Pullman London St Pancras?\nWe welcome you as you are! We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities within the company. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS\".\n Welcomes all guests as soon as they arrive with care and attention, with a personalised approach\nIs proactive, anticipates guests needs and looks for suitable solutions\nConveys the hotel image and promotes company’s loyalty programme\nAssists as required with the solving of any guest feedback and is able to handle them in an efficient and satisfying manner\nHas knowledge of the facilities and services, events offered by the hotel and the surrounding area and actively promotes them\nCarries out all operations concerning guests arrival and departure in compliance with payment procedure\nInforms guests about formalities, any special conditions relating to their stay and the services available\nActively contributes to the qualitative and quantitative targets of the department\nPromotes the Pullman brand philosophy through his or her exemplary attitude, behaviour, uniform and excellent communication skills.\nSupervise, support, train, develop the Night Welcomers.\nCovers the Night Manager duties during periods of leave.\n Bonus Breaks: Enjoy two complimentary one or two night stays per year at other Accor properties across the UK\nPension Scheme: Secure your future with our contributory pension plan\nEmployee Benefit Card: Take advantage of discounted rates at Accor Hotels worldwide\nComplimentary Meals: Free meals provided whilst on duty\nWellness Perks: Free access to the hotel gym\nEmployee Assistance Programme: Confidential support available 24/7\n Annual Leave: Up to 33 days of annual leave per year (including public holidays)\nSalary: £16.66 per hour\nThe successful candidate must already have eligibility to work in the UK.","description_format":"text","description_chars":2111,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-09-24T19:24:25Z"},{"event":"close","at":"2026-10-11T19:16:27Z"},{"event":"reopen","at":"2026-10-11T23:06:02Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker, Senior or Specialist Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker; 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