{"id":1435712,"url":"https://alion.io/job/accor-group-personal-assistant-to-gm","title":"Personal Assistant to GM","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":78,"open_postings":27,"ghost_share":0,"stale_share":0.889,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Vung Tau, Vietnam"],"countries":["VN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":7500,"max_usd":13500,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5657},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true},{"name":"Outlook","optional":true}],"status":"live","first_seen_at":"2026-09-29T01:49:08Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-28T11:48:25Z","board_verified":true,"closed_at":null,"days_open":29,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":29},"description":"The Pullman Vung Tau Hotel features 356 rooms with contemporary designs inspired by the creative and vibrant coastal city life, offering guests a \"bleisure\" experience - a perfect balance between work and leisure. Our conference and event center spans over 2,321 square meters, comprising 2 grand ballrooms and 4 meeting rooms equipped with state-of-the-art facilities, accommodating up to 1200 guests. Guests can also meet, entertain, or relax while enjoying distinct and enticing culinary experiences at Riviera Restaurant with an international à la carte menu, Corniche Ultra Lounge serving Tapas or experiencing delightful beverages at the Lobby Bar or Poolside Bar. The Fit Lounge is open 24/7, and the outdoor pool bathed in natural light, complemented by Pullman's unique amenities such as the Welcomer service, Signature Pullman bedding, Connectivity Lounge, and Co-Meeting criteria, ensuring a satisfying stay for all guests.\n GENERAL MISSION\nTo ensure the efficient administration of the Executive Office.\nTo assist directly the General Manager in his responsibilities.\nRESPONSIBILITIES AND MEANS\nEnsures that the day to day administrative needs are fulfilled.\nBe responsible for rendering secretarial and clerical services for the General Manager.\nKeeps all information confidential.\nTECHNICAL RESPONSIBILITIES\nInputs in the computer specific data when requested.\nHandles telephone incoming/outgoing calls.\nArranges appointments for, and reminds of appointments and meetings.\nKeep files in good order.\nHandle different kind of bookings for owning companies\nBe in charge of expatriate contract follow-up including IMS, renewal, local language translation.\nDuty arrangements for department heads.\nOperation smile donnation register.\nMaintain proper communication including follow up with owning company, shareholders and Accor office.\nAssisting AAPC office’s employees for entry visa to Vietnam.\nCoordinate & arranging airline tickets & accomodation, visa for GM and department heads trips.\nBe responsible for the good order/cleanliness of own work area and equipment.\nMonitors the casual staff requisitions of departments.\nFollows up with approval of casual staff orders submitted by department heads and sends these orders to the supplier in most proper ways.\nCoordinates with the supplier in effective manner to make sure all casual staff fully attends the operations in terms of working schedule, quantity as required in the casual staff orders.\nEnsures casual staff strictly follows grooming standards, working regulations and hotel rules.\nHandles complaints and proposes solutions for problems concerning to employment of casual staff in daily operations.\nEnsures the accuracy of casual staff attendance record. Prepares monthly payment report and other reports as required by hotel management.\nCOMMERCIAL RESPONSIBILITIES\nHandles suppliers when requested.\nADMINISTRATIVE RESPONSIBILITIES\nRecords and transcribes minutes of meetings.\nDrafts routine or simple correspondence as assigned.\nTyping correspondence, memorandums, circulars, reports etc\nOpens/dispatches mail relative to the division.\nMaintains office supplies.\nPerforms special duties in relation with the division when requested.\nHUMAN RESOURCE RESPONSIBILITIES\nHandles human relation duties for employees.\nSees that employee’s complaints, needs are passed on to the General Manager.\nConducts oriented training programs of Accor Group for employees in a regular basis.\nREPLACEMENT AND TEMPORARY MISSION\nPerforms other related duties and special projects as directed by the General Manager.\n Essential Qualifications\nEducation:\nA bachelor's degree in hospitality management, business administration, or a related field (optional but advantageous).\nRelevant certifications in office management or secretarial courses are a plus.\n\nExperience:\nPrevious experience in a PA, Executive Assistant, or similar role.\nFamiliarity with the hospitality industry is highly desirable.\n\nTechnical Skills:\nProficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and hotel management software.\nExcellent typing speed and document preparation skills.\nFamiliarity with scheduling tools and communication platforms.\n\nResponsibilities to Prepare For\nManaging the GM’s calendar, arranging meetings, and coordinating travel plans.\nActing as a liaison between the GM and hotel departments or external contacts.\nPreparing reports, presentations, and correspondence on behalf of the GM.\nTaking notes during meetings and ensuring follow-up on action points.\nAssisting with guest relations and handling VIP or special requests.\nKeeping the GM informed about hotel performance, guest feedback, and other key updates.\nLanguages\nFluency in English is essential.\nAdditional language skills, particularly those relevant to the hotel's location or clientele, are a significant advantage.\n2 years related experience, including supervisory experience, or an equivalent combination of education and experience","description_format":"text","description_chars":4964,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Lifestyle","Travel & Tourism"],"lifecycle":[{"event":"open","at":"2026-09-29T03:04:59Z"}],"visa":[],"liveness":{"score":18,"band":"cold","label":"Long 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