{"id":1965355,"url":"https://alion.io/job/accor-group-reception-supervisor-3","title":"Reception Supervisor","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Barcelona, Spain"],"countries":["ES"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":23000,"max_usd":60000,"period":"year","method":"role_country_seniority_unknown","sample_n":76},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-06T15:16:11Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-11T23:06:02Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"We’re looking for a Reception Supervisor to join our team at The Hoxton, Poblenou!\nThe Hoxton Poblenou in the city of Barcelona is our 11th Hoxton. The hotel boasts 240 bedrooms of different sizes, a large restaurant Four Corners with The Slice shop and La Bodega, a rooftop pool and our taqueria Tope, a bright and airy lobby, a multi-functional basement events space and The Apartment (our unique meetings & events concept).\nMore about us….\nThe Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces.\nReporting to Front Office Manager, you will be responsible to provide a naturally friendly, helpful and responsive level of service to all our guests, ensuring they are treated as individuals and will want to return.\n What you’ll do…\nYou're the first face our guests see, and you have your own way of treating them as individuals, making them feel welcome and their stay special - the Hox way. \nDeal with the coming and going of guests, making sure all bills are correct and contain no surprises. \nWork with all our teams to make sure we're always busy and help our Front Office Manager with any overbooking levels. \nAnswer phones, sort out requests, give recommendations to the best show to see and the latest pop-up restaurant to try in the area - you're the one-stop-shop for our guests to turn to. \nInspire our receptionists to create a memorable, effortless Hox experience for our guests - from when they arrive, over the course of their stay and until they get their bill and head off again. \nKeeping the team motivated and informed of day-to-day activities. \nWhat we’re looking for…\nIndividuals. You’re looking for a place where you can be you; no clones in suits here. \nPassion for hospitality - whether that’s a drink, a meal, an event or a bed for the night. \nYou’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. \nYou’re not precious. We leave our egos at the door and help get things done. \nYou’re up for doing things differently and trying (almost) everything once. \nIf we got stuck in a lift together, we’d have a good time and share a few laughs. \nYou want to be part of a team that works hard, supports each other and has fun along the way. \nPrevious hotel (or similar) experience, ideally having led/supervised a team. \nMust be fluent in Spanish and English, Catalan and additional languages will be highly valuable. \nPrevious experience with Opera PMS is an advantage. \n What's in it for you...\nBecome part of a team that’s very passionate about creating great hospitality experiences. \nA competitive salary and plenty of opportunity for development. \nFood on us during your shift. \nEnjoy a free night at The Hoxton and a meal for two when you first start with us. \nTraining to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work. \nTime off to volunteer with one of our partner charities. \nHox Hero and Nifty fifty, our rewards for going the extra mile and living our values. \nAn annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. \nRegular team get togethers, from our High Fives to our (pretty special!) team parties - we know how to have a good time! \nThe chance to challenge the norm and work in an environment that is both creative and rewarding. \nJoin an innovative, fast-growing, international group that is shaking things up on the hospitality scene. \nExcellent discounts across The Hoxton and the global Ennismore family. \nRegular team get togethers, from our team drinks to our (pretty special!) bi-annual parties - we know how to have a good time! \nAn annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. \n Sus datos serán tratados por The Hoxton, Poblenou (Middlebury Invest, S.L.) para posibilitar su participación en nuestro proceso de selección. Puede solicitar información adicional acerca del referido tratamiento o sobre el ejercicio de sus derechos, entre otros, de acceso, rectificación, supresión, oposición o portabilidad dirigiéndose a: The Hoxton, Poblenou, Avda. Diagonal, 205. 08018 Barcelona o a .","description_format":"text","description_chars":4630,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Catalan","level":"Advanced (C1)","optional":false},{"language":"Spanish","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Lifestyle","Travel & Tourism"],"lifecycle":[{"event":"open","at":"2026-10-06T17:09:58Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":31,"reasons":["conf:0","velocity","win:early","comp:brand"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/accor-group-reception-supervisor-3","json_url":"https://alion.io/job/accor-group-reception-supervisor-3.json","meta":{"generated_at":"2026-10-12T02:12:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3139,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8914},"rest":"https://alion.io/mcp/rest/get_company?id=8914"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccor-group-reception-supervisor-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccor-group-reception-supervisor-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccor-group-reception-supervisor-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accor-group-reception-supervisor-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccor-group-reception-supervisor-3"}]}