{"id":1265129,"url":"https://alion.io/job/accor-group-receptionist-13","title":"Receptionist","company":{"id":8914,"name":"Accor Group","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["6th of October City, Egypt"],"countries":["EG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":22000,"max_usd":51000,"period":"year","method":null,"sample_n":6191},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-09-24T07:49:24Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-10-01T09:32:40Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.\nTake the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.\n We are seeking a detail-oriented and customer-focused Receptionist to join our dynamic team in 6th of October City, Egypt. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys delivering exceptional customer service, and is comfortable working both independently and collaboratively. As the first point of contact for our organization, you will play a vital role in creating a welcoming and professional atmosphere while ensuring smooth daily operations.\nWelcome visitors, clients, and guests with a warm, friendly demeanor and direct them to the appropriate departments or personnel\nAnswer, screen, and route incoming phone calls professionally and efficiently\nSchedule and manage appointments, maintaining accurate calendars and sending timely reminders\nProcess visitor check-ins and check-outs with attention to detail and accuracy\nHandle general inquiries and provide information about the organization's services and facilities\nPerform data entry tasks with precision, maintaining organized records and databases\nManage mail distribution, package delivery, and office supplies inventory\nAssist with administrative tasks and support other departments as needed\nAddress guest or client concerns with empathy and resolve issues promptly and professionally\nMaintain a clean, organized, and welcoming reception area\nEnsure all front office operations run smoothly and effectively throughout the day\n Intermediate proficiency in Microsoft Office applications (Word, Excel, and Outlook)\nProven experience in a reception, front office, or customer service role (desirable)\nExcellent verbal and written communication skills with strong phone etiquette\nOutstanding organizational and time management abilities\nDemonstrated customer service expertise with a passion for delivering high-quality service\nStrong personal integrity and professional demeanor\nAbility to multitask effectively and prioritize competing demands\nProblem-solving skills and ability to handle challenging situations with composure\nProficiency in appointment scheduling and calendar management systems\nAccuracy in data entry and attention to detail\nFlexibility to work various shifts and schedules as required by the organization\nAbility to work both independently and collaboratively within a team environment\nCurrent police clearance or willingness to obtain one\nReliable transportation to commute to 6th of October City\nInclusive mindset with ability to interact respectfully with diverse individuals\n experience is an asset\nPrior experience working with Opera or a related system\nPrevious experience in the hotel/hospitality industry is preferred\nStrong interpersonal and problem solving abilities\nFluency in English, additional languages are a plus","description_format":"text","description_chars":3368,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Lifestyle","Travel & Tourism"],"lifecycle":[{"event":"open","at":"2026-09-25T22:17:06Z"}],"liveness":{"score":93,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.931,"p_room":1,"age_days":6,"expected_fill_days":30,"reasons":["conf:3","wave","velocity","win:early","comp:brand"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/accor-group-receptionist-13","json_url":"https://alion.io/job/accor-group-receptionist-13.json","meta":{"generated_at":"2026-10-01T13:15:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4889,"day_limit":5000,"remaining_today":111,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}