{"id":1894383,"url":"https://alion.io/job/accor-group-receptionist-guest-relations-agent-2","title":"Receptionist (Guest Relations Agent)","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":83,"open_postings":10,"ghost_share":0,"stale_share":0.7,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ras Al Khaimah, United Arab Emirates"],"countries":["AE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":16000,"max_usd":30000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":4693},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-10-05T05:53:00Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-20T06:10:06Z","board_verified":false,"closed_at":"2026-10-20T06:10:06Z","days_open":15,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":15},"description":"We are far more than the worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor every chapter of your story is yours to write, and together we can imagine tomorrow’s hospitality.\nRixos Bab Al Bahr is a luxury hotel chain providing a traditional Turkish hospitality in an excellent manner. changing the concept of a real luxury by giving a new meaning of the all-inclusive holiday concept through providing a unique experience.\nSALARIES AND BENEFITS\nCompetitive Salary\nDuty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks\nVacation tickets /benefits provided by the hotel\nMedical Insurance Provided\n Build positive relationships with guests to ensure a high level of satisfaction\n\nAddress guest requests, complaints, and feedback promptly and courteously\n\nFollow up with guests during their stay to ensure comfort and resolve issues\n\nHandle special requests (VIP guests, anniversaries, birthdays, special needs)\n\nAssist guests with travel arrangements, transportation, tours, and local information\n\nPromote hotel services, facilities, and ongoing offers\n\nGreet guests warmly on arrival and ensure a smooth check-in and check-out process\n\nHandle room reservations, cancellations, and amendments\n\nAnswer phone calls, emails, and walk-in inquiries professionally\n\nProcess payments, billing, and prepare invoices\n\nMaintain accurate guest records and update the hotel management system\n\n Are you the right fit? - The Suitable Talent\nExperience as a Receptionist / Guest Relations Agent, Front Office Representative or similar role preferred but not required.\n0-2 years related experience or training preferred.\nExcellent communication and interpersonal skills\n\nStrong problem-solving and conflict-handling abilities\n\nAbility to multitask and work under pressure\n\nKnowledge of hotel PMS systems (e.g., Opera, Fidelio)\n\nCustomer-focused attitude and cultural sensitivity\n\nAdditional foreign language is an asset (Russian and German Speaking). \nEducation: High School Diploma or equivalent.","description_format":"text","description_chars":2264,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false},{"language":"Russian","level":"All levels","optional":false},{"language":"German","level":"All levels","optional":false}]},"benefits":["Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Lifestyle","Travel & Tourism"],"lifecycle":[{"event":"open","at":"2026-10-05T07:21:30Z"},{"event":"close","at":"2026-10-20T06:10:06Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/accor-group-receptionist-guest-relations-agent-2","json_url":"https://alion.io/job/accor-group-receptionist-guest-relations-agent-2.json","meta":{"generated_at":"2026-10-22T14:58:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14415,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8914},"rest":"https://alion.io/mcp/rest/get_company?id=8914"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccor-group-receptionist-guest-relations-agent-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccor-group-receptionist-guest-relations-agent-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccor-group-receptionist-guest-relations-agent-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accor-group-receptionist-guest-relations-agent-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccor-group-receptionist-guest-relations-agent-2"}]}