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Salary
$26k – $48k per year (Estimated)
Location
In office (Amstelveen)
Seniority
Middle
Employment
Part-Time
Overview
Company
Impact
Profile match
Headquartered in Issy-les-Moulineaux, France, Accor is a global hospitality enterprise operating one of the largest networks of hotels, resorts, and vacation rentals in the world. The company manages, franchises, and owns a diverse portfolio of brands spanning luxury, premium, midscale, and economy segments - including Raffles, Fairmont, Sofitel, Pullman, Novotel, and Ibis - along with lifestyle venues and co-working spaces.

We are ibis Schiphol Amsterdam Airport, a three-star hotel with 644 rooms, 4 F&B outlets and most importantly, a team of 75 fantastic colleagues who are there for our guests every day! We are currently looking for an enthusiastic Receptionist with a true passion for hospitality to join our reception team.

Here's what you'll do:

As a Receptionist at ibis Schiphol, you'll be the first point of contact for our guests. If a guest has a question, you'll happily investigate to assist them in the best way possible. Whether it's providing tips about the city, arranging a taxi, or informing them about breakfast timings, you'll ensure every guest leaves satisfied! You'll also assist our Front Office team with guest check-ins and check-outs, invoice preparation, and handling administrative tasks. Answering phone calls will also be part of your role.

Furthermore, you'll need to be resilient under stress and a true multitasker, as you'll need to promptly arrange rooms for stranded travelers from Schiphol.

Who you are:

  • You love variety and are flexible in your availability, including weekends.
  • You easily switch between different departments and enjoy being a team player.
  • You're a go-getter but also take time to enjoy a coffee break with your colleagues.
  • Since our guests and colleagues come from all over the world, it's helpful if you speak and write English alongside Dutch.
  • Most importantly, you're highly motivated, work with a smile, and go that extra mile to ensure our guests have a pleasant stay.

What we offer:

  • You'll work rotating shifts from 06:45 to 15:00 or from 14:45 to 23:00. But keep in mind, it's the hospitality industry, so don't take these times as set in stone!
  • We are looking for part-time colleagues who would like to have some flexibility in the amount of hours/days per week.
  • Our starting salary is €16,14 bruto per hour (scale 5 of the Hospitality CLA).
  • Our Front Office team is diverse and enthusiastic, always ready to teach you new things. You'll also have the opportunity to spend a day shadowing another department, gaining insights into all aspects of hotel life.
  • Ibis is part of the Accor family, so you'll get discounts on hotel stays worldwide.
  • Of course, you'll also enjoy lunch or dinner with us, experience our hotel as a guest through our Employee Experience program, receive travel allowance from 5 km, and park your car for free when coming to work.

Are we a match?

Great! Apply quickly and we will get in touch with you soon!

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