{"id":1471327,"url":"https://alion.io/job/accor-group-reservation-trainee","title":"Reservation Trainee","company":{"id":8914,"name":"Accor Group","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Spain"],"countries":["ES"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":19000,"max_usd":36000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":263},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Canva","optional":true}],"status":"live","first_seen_at":"2026-09-29T15:31:33Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-01T09:32:40Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"About Us\nMondrian & Hyde Ibiza\n¡Join us for a unique opportunity to showcase two one-of-a-kind lifestyle hotel brands coming to the idyllic Cala Llonga beach in Ibiza!\nMondrian Ibiza is a sleek wonderland with 154 guest rooms and highly designed public spaces, including an expansive terrace with bay views.\nHyde Ibiza is a festival-inspired food lovers paradise and showcase for music and nightlife, featuring 401 rooms with natural textures and artisan touches.\nTogether the properties will have 7 restaurant and bar outlets, ranging from premium sushi and an ocean-to-table Balearic fare, all of them highly programmed.\nThe hotels are operated by Ennismore, the fastest growing lifestyle hospitality company, in collaboration with Grupo Azul Mar Cala Llonga owned by Apollo.\n What you’ll do…\nSupporting the daily tasks of the Revenue team, learning how pricing and distribution decisions are made.\nReceive and manage new bookings, modifications, and cancellations in a clear and professional manner.\nAccurately input booking details into the Property Management System, ensuring correct dates, rates, and guest preferences.\nDraft and send confirmation emails, vouchers, and cancellation policies in a timely manner.\nRecord and follow up on specific preferences such as bed types, connecting rooms, or other individual needs.\nVerify real-time availability and apply appropriate rates based on segments (corporate, FIT, groups, etc.).\nShare relevant information with front office, housekeeping, and other teams to ensure a seamless guest experience.\nAssist in managing room blocks, rooming lists, and special conditions for groups or tour operators.\nGain hands-on experience with PMS, channel managers, booking engines, and other essential reservation platforms.\n What we are looking for:\nEU Nationality is required.\nFluent English and Spanish. Other Languages is a plus.\nCurrently pursuing or recently completed a degree in Hospitality, Business, or a related field.\nThe minimum duration of the internship will be five months, with a planned start date in April.\nA proactive attitude and strong attention to detail.\nEffective communication skills and ability to work as part of a team.\nAbility to multitask and prioritize tasks in a fast-paced environment.\n What’s in it for you…\nA competitive package and plenty of development opportunities.\nAccommodation included.\nLunch is served daily at the in-house restaurant.\nBe part of a complete Internship Program with a final project to present to the Excom & Head of Departments.\nJoin an innovative and fast-growing international group committed not only to building new hotels but also to building a global brand.\nThe opportunity to challenge the norm and work in a creative and rewarding environment.\nBe part of a team passionate about creating great hotel experiences and building a portfolio of brands.\nGreat discounts at all Ennismore hotels and special discounts at numerous island businesses.\nFree subscriptions to Canva and Podimo.\nActivities to build an amazing team of students.\nRegular team meetings, from our team-building activities to our end-of-season super party; We work hard, but we know how to have fun!","description_format":"text","description_chars":3170,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Lifestyle","Travel & Tourism"],"lifecycle":[{"event":"open","at":"2026-09-29T16:18:20Z"}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":30,"reasons":["conf:3","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/accor-group-reservation-trainee","json_url":"https://alion.io/job/accor-group-reservation-trainee.json","meta":{"generated_at":"2026-10-01T21:19:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3970,"day_limit":5000,"remaining_today":1030,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}