{"id":2031884,"url":"https://alion.io/job/accor-group-rooms-controller-2","title":"Rooms Controller","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dubai, United Arab Emirates"],"countries":["AE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-07T11:45:31Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-13T05:05:51Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"DELANO Dubai\nEnnismore, the fastest-growing lifestyle and leisure hospitality company, is bringing the iconic DELANO brand to the UAE for the first time. When DELANO South Beach arrived on the Miami scene in 1995, it introduced an entirely fresh take on 5-star luxury and marked the inception of lifestyle hospitality. DELANO was celebrated for its blend of timeless elegance, modern design, and vibrant energy; it became the social hub, bringing together the who’s who of the fashion and entertainment world. Guided by the same principles that propelled the original DELANO to icon status, DELANO Dubai will usher in a new era of sophisticated style and elevated service to the UAE.\nLocated on the pristine shores of Bluewaters Island, the DELANO Dubai resort will boast an array of luxury rooms and suites, four exceptional culinary and mixology experiences, an ocean front swimming pool and a wellness studio.\n As a Rooms Controller at DELANO Dubai, you play a key role in ensuring the seamless coordination of room inventory, allocations and guest arrivals. Working closely with Front Office, Housekeeping, Reservations and other operational teams, you will ensure rooms are accurately assigned and ready in line with guest preferences, operational priorities and DELANO’s luxury lifestyle standards.\nRoom Allocation: Manage daily room assignments, considering guest preferences, VIP status, special requests and operational requirements.\n\nRoom Inventory Control: Monitor room availability, status and inventory throughout the day, ensuring accuracy across systems.\n\nArrival Planning: Review upcoming arrivals and departures, proactively identifying priorities, early arrivals, room moves and special requirements.\n\nVIP & Special Requests: Coordinate room allocations for VIPs, repeat guests and special occasions, ensuring preferences and requests are communicated and actioned.\n\nRoom Readiness: Work closely with Housekeeping and Front Office to monitor room status and ensure rooms are prioritised and released efficiently.\n\nOperational Coordination: Maintain clear communication between Front Office, Housekeeping, Reservations, Guest Experience and other departments to support smooth daily operations.\n\nPMS Accuracy: Ensure room status, allocations, traces, guest profiles and relevant information are accurately maintained within the PMS.\n\nGuest Experience: Anticipate potential room-related challenges and work proactively with the team to minimise delays and deliver a seamless arrival experience.\n\nOccupancy Management: Support the Front Office leadership team in managing high-occupancy periods, room changes, upgrades and operational requirements.\n\nShift Communication: Maintain accurate handovers and communicate outstanding room-related priorities to ensure continuity across shifts.\n\n Previous experience in Front Office, Rooms Control or Reservations within a luxury or lifestyle hotel.\nStrong understanding of room inventory, allocation and Front Office operations.\n\nExperience working with a hotel Property Management System (PMS); Opera experience is an advantage.\n\nHighly organised with excellent attention to detail and the ability to manage multiple priorities.\n\nStrong communication and coordination skills across operational departments.\n\nConfident working in a fast-paced environment, particularly during high occupancy and peak arrival periods.\n\nStrong guest focus with the ability to anticipate needs and resolve operational challenges proactively.\n\nFluent in English; additional languages are an advantage.\n\n Why Join Us:\nShape the future of an ultra-luxury hotel where your ideas and energy make a big splash.\nDive into a culture that’s all about growth, collaboration, and having a blast along the way.\nScore sweet perks and benefits that celebrate your rockstar status in hospitality.\nApply Now:\nIf you’re a passionate F&B leader who loves great restaurants, genuine hospitality and creating experiences people want to come back to, we’d love to hear from you.\nApply now and bring your personality, energy and experience to Tutto Passa at DELANO Dubai.","description_format":"text","description_chars":4087,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Lifestyle","Travel & Tourism"],"lifecycle":[{"event":"open","at":"2026-10-07T14:33:57Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.863,"p_room":1,"age_days":5,"expected_fill_days":31,"reasons":["conf:0","velocity","win:early","comp:brand"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/accor-group-rooms-controller-2","json_url":"https://alion.io/job/accor-group-rooms-controller-2.json","meta":{"generated_at":"2026-10-13T07:56:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11684,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8914},"rest":"https://alion.io/mcp/rest/get_company?id=8914"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccor-group-rooms-controller-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccor-group-rooms-controller-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccor-group-rooms-controller-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accor-group-rooms-controller-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccor-group-rooms-controller-2"}]}