{"id":1953590,"url":"https://alion.io/job/accor-group-stage-receptionniste-polyvalente","title":"STAGE - Réceptionniste Polyvalent(e)","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":77,"open_postings":40,"ghost_share":0,"stale_share":0.925,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cahors, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":20000,"max_usd":38000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":829},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-06T10:04:15Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-02T02:14:29Z","board_verified":true,"closed_at":null,"days_open":26,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":26},"description":"Offre de stage à partir de mai 2027 pour une durée de 4 à 6 mois.\nTu es à la recherche d'un stage ?\nÇa tombe bien, nous sommes également à la recherche d'un(e) stagiaire en réception ! Tu es motivé(e), passionné(e), intéressé(e) et, par-dessus tout, curieux(se) ? Cette offre est faite pour toi !\nNous sommes un hôtel-restaurant combo ibis & ibis budget, classé 2 et 3 étoiles, avec 139 chambres et 80 couverts, situé à Cahors (Lot, 46), facile d'accès et idéalement situé.\n Guidé(e) par une équipe jeune et dynamique, viens découvrir les métiers de l'hôtellerie et développer ton sens de la relation\nclient à travers ce stage de découverte ! Tu apprendras à être polyvalent(e) en réception, au service et au petit-déjeuner :\nAssurer un premier contact sympathique au téléphone et à la réception\nAssurer à la clientèle un accueil chaleureux, efficace et conforme aux standards de qualité de l'établissement\nEffectuer les procédures informatiques et administratives liées aux check-in/check-out sur le système informatique en place dans l'hôtel\nVérifier les garanties et les réservations des clients\nGarantir le suivi du séjour des clients par la communication des informations importantes à ses collègues et à sa hiérarchie, ainsi que par la vérification des garanties\nRépondre aux appels téléphoniques et prendre ponctuellement les réservations\nTenir, vérifier et contrôler sa caisse personnelle\nRépondre aux différentes demandes des clients et assurer leur suivi afin de garantir leur satisfaction\nRenseigner les clients sur les informations touristiques\nAppliquer les procédures et politiques définies par la marque et l'hôtel en matière de contrôle des accès et de sécurité des personnes\nS'assurer que les demandes particulières des clients sont transmises aux services concernés\nService du petit-déjeuner\nService au restaurant\nÉtudiant(e) de la 1re à la 3e année accepté(e)\nSans expérience requise\nExcellente présentation et sens de l'accueil\nOrganisé(e)\nPratique des langues étrangères (l'anglais est un minimum)\nAisance en informatique\nGrande disponibilité (horaires pouvant être décalés)\nPonctuel(le)\nPossibilité de logement sur place (à préciser lors de ta candidature)\nPetit-déjeuner offert\nBus de ville gratuit\nStage accepté de 3 à 6 mois\nStage rémunéré selon le barème légal en vigueur","description_format":"text","description_chars":2297,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"Advanced 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