{"id":1435741,"url":"https://alion.io/job/accor-group-systems-analyst","title":"Systems Analyst","company":{"id":8914,"name":"Accor Group","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Abu Dhabi, United Arab Emirates"],"countries":["AE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":23000,"max_usd":58000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":848},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Hyper-V","optional":false},{"name":"Model Context Protocol","optional":false},{"name":"VMWare","optional":false},{"name":"Wi-Fi","optional":false}],"status":"live","first_seen_at":"2026-09-28T14:19:11Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-02T03:20:03Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Fairmont Bab Al Bahr is a 5-star Abu Dhabi beach resort with a stunning setting on Abu Dhabi Creek. Our luxurious urban hideaway offers unparalleled panoramas over the glittering white-marble minarets of iconic Sheikh Zayed Grand Mosque. Alongside exquisite restaurants and bars, Fairmont Abu Dhabi boasts 366 spacious rooms, suites and a villa. Designed with discerning business and leisure guests in mind, our incomparable facilities include a private beach, pool, meeting rooms, and a magnificent ballroom for lavish celebrations.\n Infrastructure Management\nCoordinate and handle the installation, configuration, and maintenance of hardware (servers, PCs, POS devices, PABX) and software systems, including Office 365 solutions.\nGuest Services Support\nEnsure continuous and reliable delivery of high-speed internet (HSIA), Wi-Fi connectivity, and in-room entertainment systems to maintain a world-class guest experience.\nSpecialized Hotel Systems\nSupport and maintain core hospitality applications such as Opera (PMS), Micros (POS), and Sun System (Accounting).\nCybersecurity & Compliance\nImplement and monitor information security protocols, data-protection policies, staff training programs, and disaster-recovery plans to ensure compliance and operational resilience.\nCross-Department Collaboration\nWork closely with departments including Front Office, Finance, Housekeeping, F&B, and Sales & Marketing to understand business needs, resolve system challenges, and optimize workflows.\nAudio-Visual Support\nSupport hotel AV requirements, including meeting-room setups, and collaborate with the AV Supervisor and Events Team to deliver seamless event experiences where guest satisfaction is central.\nAsset & Inventory Lifecycle\nMaintain software licenses, update inventory records of all IT assets, and provide quarterly status reports to the Head of Department.\nVendor Management\nServe as a secondary point of contact for external service providers, vendors, and hardware/software suppliers.\n Bachelor’s degree in Information Technology, Computer Science, or a related field.\n2-5 years of IT experience, including 1-2 years in a supervisory or senior support role. Prior experience in luxury hospitality is strongly preferred.\nStrong knowledge of LAN/WAN infrastructure, network security principles, analog telephony systems, and virtualization technologies (VMware / Hyper-V).\nExcellent problem-solving abilities, effective communication skills, and a strong commitment to delivering luxury-standard service.\n Microsoft 365 Certified: Endpoint Administrator Associate\nCCNA (Networking) or CompTIA Network+\nMicrosoft Certified Professional (MCP)","description_format":"text","description_chars":2649,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Arabic","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Lifestyle","Travel & Tourism"],"lifecycle":[{"event":"open","at":"2026-09-29T03:04:59Z"}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":29,"reasons":["conf:2","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-02T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/accor-group-systems-analyst","json_url":"https://alion.io/job/accor-group-systems-analyst.json","meta":{"generated_at":"2026-10-03T04:22:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4590,"day_limit":5000,"remaining_today":410,"minute_limit":60,"resets_at":"2026-10-04T00:00:00Z"}}}