{"id":1949335,"url":"https://alion.io/job/accor-group-technician-carpenter-2","title":"Technician - Carpenter","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":79,"open_postings":19,"ghost_share":0,"stale_share":0.842,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Phu Quoc, Vietnam"],"countries":["VN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":7500,"max_usd":17500,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5751},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-06T07:47:51Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-18T20:26:02Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.\nTake the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.\n Position Overview\nThe Kitchen & Laundry Technician is responsible for the installation, maintenance, repair, and optimal operation of all kitchen and laundry equipment throughout the resort. Working under the guidance of the Engineering leadership, this role ensures that all related mechanical and electrical systems function efficiently, safely, and in accordance with Rixos brand standards, supporting seamless operations and an exceptional guest experience.\nKey Responsibilities\nTechnical Operations & Maintenance\nExecute all mechanical, electrical, and associated maintenance work for kitchen and laundry equipment to the highest professional standards.\nDiagnose technical issues and respond promptly to equipment breakdowns or operational concerns.\nPerform assigned tasks independently while ensuring full compliance with engineering procedures and safety standards.\nEnsure timely completion of daily tasks and maintenance schedules.\nEquipment, Inventory & Workshop Management\nMonitor and control spare parts, tools, and consumables within the workshop.\nRaise requisitions and ensure adequate stock levels for uninterrupted operations.\nMaintain tools and equipment in good working condition at all times.\nOperational Support & Coordination\nAct immediately on issues and concerns related to kitchen and laundry operations.\nSupport guest requirements related to equipment functionality when required.\nWork collaboratively with Engineering colleagues and other departments to ensure operational efficiency.\nAssist with Task Force Teams during new openings or special operational projects.\nCarry out any other reasonable duties as assigned by Engineering leadership.\nSafety, Emergency & Compliance\nBe fully familiar with the hotel’s emergency procedures and remain prepared to respond effectively to any emergency situations.\nEnsure all work is carried out in compliance with health, safety, and environmental regulations.\nAdhere strictly to Rixos Engineering Policies & Procedures and Operational Standards Manuals.\nISO Integrated Management System (IMS) Compliance\nComply with all ISO Integrated Management System requirements, including:Quality Management (ISO 9001)\nEnvironmental Management (ISO 14001)\nFood Safety Management (ISO 22000)\nCustomer Complaint Handling (ISO 10002)\n\nActively participate in:Risk management and safety programs\nEnvironmental impact assessments\nPollution prevention initiatives\nEnergy and water conservation efforts\nContinuous improvement and guest satisfaction initiatives\n\n Education: Diploma or Certificate in Mechanical, Electrical Engineering, or a related technical field.\nExperience: Minimum 3 years of experience in a similar role, preferably within a hotel, resort, or large commercial facility.\nLanguage: Working knowledge of English.\nTechnical Competencies:Strong knowledge of kitchen and laundry equipment systems\nSolid mechanical and electrical troubleshooting skills\nAbility to work independently with minimal supervision\nHigh level of safety awareness and discipline\n\nCore Values & Behavioral Competencies\nSincerity & Transparency\nDemonstrate professionalism, honesty, and integrity.\nTake accountability for actions and results.\nShare knowledge and learn from mistakes to prevent recurrence.\nReliability & Teamwork\nFollow through on commitments and assigned responsibilities.\nWork effectively both independently and as part of a team.\nMaintain a positive, approachable, and cooperative attitude.\nBuild strong working relationships with colleagues and guests.\nExcellence in Hospitality\nDemonstrate a strong commitment to quality and operational excellence.\nSupport financial efficiency through responsible use of resources.\nUphold and promote Rixos Policies & Procedures at all times.\nQuality Management & Continuous Improvement\nContinuously seek opportunities for improvement and innovation.\nNever settle for mediocre performance or workmanship.\nProvide constructive feedback to support team and operational development.\n Your team and working environment:\nIn 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture\nNote: Customization may be included for any specific local or legislative requirements, such as work permits\nOur commitment to Diversity & Inclusion:\nWe are an inclusive company and our ambition is to attract, recruit and promote diverse talent.","description_format":"text","description_chars":4964,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Lifestyle","Travel & Tourism"],"lifecycle":[{"event":"open","at":"2026-10-06T08:47:39Z"}],"visa":[],"liveness":{"score":53,"band":"ok","label":"Likely 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