{"id":4064803,"url":"https://alion.io/job/accor-host-hostess-3","title":"Host / Hostess","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":76,"open_postings":45,"ghost_share":0,"stale_share":0.956,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Páros, Greece"],"countries":["GR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-11T10:16:26Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T13:27:55Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Every Gesture Carries Meaning. Every Stay Leaves a Mark.\nAt Luura, work unfolds like island life itself. Unhurried. Intentional. Shaped by culture, art, and the people who bring it to life.\nWe believe luxury should feel human. Connection matters. Details speak quietly but with purpose. Our spaces are designed not only for guests, but for those who animate them. Places where curiosity is welcomed, individuality is valued, and ideas are heard.\nContribution here is personal. Craft is respected. Each day offers a new opportunity to create moments that linger.\nIf you are thoughtful, creative, and moved by making experiences that feel real, you will feel at home.\nWelcome to Luura.\nThe Island Chapter\nLUURA lives in Paros, where our story continues to unfold.\nLUURA Paros Cliff features 39 thoughtfully designed rooms set above the Aegean, now welcoming guests into its next season.\nAnd this is only the beginning. New chapters are already taking shape, each capturing another rhythm of the island.\n Your Role in the Story\nAs a Host/Hostess at LUURA, you shape the first and last impression of every visit. You’re the first smile guests see when they arrive and the warm goodbye when they leave, making sure every guest feels expected, welcomed and looked after, from the first booking of our F&B venues to the final farewell, while keeping the flow of service smooth, calm and well-paced.\nIt’s a hands-on, guest-facing role for someone who combines professionalism with genuine warmth, and who works closely with the floor team, kitchen and management to deliver one consistent LUURA standard of service.\nKey Responsibilities\nWelcome every guest warmly and escort them to their table, ensuring every arrival and departure feels personal, seamless and memorable. \nManage restaurant reservations, seating arrangements and guest flow efficiently, maximizing seating while accommodating guest preferences and special occasions. \nAssist with table setup, restaurant readiness and overall presentation before and during service. \nAnticipate guest needs, proactively address concerns and communicate any incidents or feedback to the Supervisor. \nKeep waiting guests engaged and comfortable through genuine hospitality and clear communication. \nMaintain the host station, menus, reservation systems and all operational materials in a clean, organized and presentable condition. \nMaintain an accurate guest database, recording preferences, celebrations, VIP information and feedback to personalize future visits. \nHave an excellent knowledge of all F&B outlets, restaurant concepts, menus, ingredients, opening hours, events and experiences across LUURA. \nDevelop an in-depth knowledge of the entire hotel, including accommodation, facilities, wellness, experiences, services and events, confidently guiding guests and making personalized recommendations. \nAct as an ambassador for LUURA, naturally promoting the hotel's outlets, experiences and offerings while identifying opportunities to enhance the overall guest experience. \nWork closely with F&B, Front Office, Guest Relations, Concierge and other departments to ensure a seamless and connected guest journey. \nEnsure VIP, returning guest preferences and special requests are communicated and followed up with the relevant teams. \nMaintain in-depth knowledge of reservation systems and Microsoft Office, including Excel and Word. \nAssist with quarterly and annual inventory checks of operating equipment. \nUphold LUURA brand standards, SOPs and all health, safety, hygiene and sanitation policies. \nDemonstrate professionalism, discretion and open communication, reflecting LUURA's luxury positioning and service standards. \nBring new ideas, take initiative and continuously seek ways to elevate the guest experience across both F&B and the wider hotel operation.\nService Steps\nBefore Service\nSign in with the Manager on Duty. \nEnsure laptops, phones and reservation systems are working. \nReview daily reservations, allocate waiter sections and identify special requests or VIP bookings. \nPrepare menus, host desk and all necessary materials. \nConfirm reservations and check emails for last-minute updates. \nDuring Service\nWelcome and check in guests warmly, following LUURA service standards. \nManage reservations, seating, waiting lists, cloakroom and phone charging stations. \nEscort guests to their tables and communicate waiting times. \nCoordinate with the floor team to ensure tables are ready. \nAssist with guest requests, bill transfers and general F&B operations. \nSupport guests with information and recommendations about the wider hotel. \nAfter Service\nReset and organize the host station for the next service. \nPersonally thank departing guests and share LUURA business cards where appropriate. \nUpdate guest profiles, record feedback and complete closing reports. \nFollow lost and found procedures and report any relevant feedback or incidents to the Manager. \nSign out once all guests have departed and with managerial approval. \nSupport hotel events in coordination with the Sales & Events team.\n Who We’re Looking For\nWe are looking for someone who combines professionalism with genuine hospitality: a warm, confident, guest-focused team player who is passionate about creating memorable guest experiences in a luxury boutique environment.\nMinimum 2 years of experience as a Host/Hostess or in a guest-facing role within a luxury hotel, upscale restaurant, beach club, or lifestyle hospitality brand. \nWell-presented, polished, and professional at all times. \nFluent in English, both spoken and written; additional languages are an advantage. \nExcellent interpersonal skills, with the ability to build genuine rapport with guests. \nConfident using reservation systems and Microsoft Office (Excel, Word, PowerPoint); highly organized and detail-oriented. \nEligible to work within the European Union. \nThe Talent\nWelcomes every guest with a genuine smile, warmth, and confidence. \nBuilds trust with guests and strong relationships across all departments. \nTakes ownership of every request, from the simplest to the most demanding, and follows it through. \nBrings fresh ideas to improve the guest and team experience. \nMakes guests feel welcome, valued, and at home from arrival to departure. \nActs as an ambassador of the LUURA brand, culture, and values every day.\n Perks You’ll Love\nTeam rates at LUURA, Ennismore & Accor properties worldwide.\nDiscounts at our restaurants, bars, and cafes.\nAccess to art, cultural events & live music nights.\nRecognition that matters - from surprise gifts to team celebrations.\nBeautiful team spaces & comfortable accommodation (where applicable).\nReady to Dive In?\nBring your energy, your ideas and your true self, and become part of LUURA’s next chapter\nApply now and start your journey with LUURA.","description_format":"text","description_chars":6800,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-11-11T10:46:02Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":26,"reasons":["conf:3","win:early","comp:junior,brand"],"computed_at":"2026-11-11T16:42:50Z"},"pay":null,"html_url":"https://alion.io/job/accor-host-hostess-3","json_url":"https://alion.io/job/accor-host-hostess-3.json","meta":{"generated_at":"2026-11-11T16:42:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31684,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8914},"rest":"https://alion.io/mcp/rest/get_company?id=8914"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccor-host-hostess-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccor-host-hostess-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccor-host-hostess-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accor-host-hostess-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccor-host-hostess-3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4064803}},{"tool":"search_jobs","arguments":{"company":"accor.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4064803},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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Docs: https://alion.io/developers"}}