{"id":3672382,"url":"https://alion.io/job/accor-hostess-17","title":"Hostess","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":76,"open_postings":67,"ghost_share":0,"stale_share":0.97,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dubai, United Arab Emirates"],"countries":["AE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-03T07:03:47Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-07T07:25:24Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"At the 25hours Hotel One Central, Bedouin traditions are brought back to life and reinterpreted in a contemporary way. Here our colleagues become storytellers themselves. With a view of the Museum of the Future near the Dubai International Financial Center, everyone will find their way to us. Whether for an ice cream walk or a birthday celebration, we also enjoy spending time together outside of work. We are a colourful, diverse, professional team and love our friendly, informal culture.\nCOME AS YOU ARE & JOIN THE 25h TRIBE.\n How does your working day look like …\nWelcome and engage each guest in a polished, confident, and upbeat manner aligned with the 25hours tone of voice.\nManage guest seating, flow, and table allocations based on reservations and walk-ins, ensuring fairness and efficiency across all service sections.\nAccommodate special guest requests and communicate effectively with the service team to ensure expectations are met or exceeded.\nMaintain up-to-date knowledge of menus, special events, seating arrangements, and guest preferences.\nHandle guest complaints, feedback, and queries professionally, ensuring resolution or escalation when appropriate.\nMaintain presence at the host stand at all times during service, ensuring seamless guest reception and restaurant ambiance.\nAccurately manage reservations using the restaurant’s system, including inputting, updating, and reviewing guest data and seating plans.\nConfirm reservation details, guest counts, and preferences, and communicate any changes to relevant team members.\nAnswer phone calls promptly and professionally (within two rings), assist with inquiries, and record messages or bookings accurately.\nCoordinate with the kitchen, service, and bar teams to maintain pace and timing of service based on guest volume and flow.\nMaintain cleanliness and organization of the reception and entrance areas; assist with clearing and resetting tables when required.\nPerform assigned side duties such as updating seating charts, polishing menus, or assisting with menu distribution.\nFollow grooming and uniform standards as set by 25hours, always reflecting a stylish and refined appearance.\nEnsure compliance with all fire, health, safety, and hygiene standards, as well as local and internal licensing requirements.\nSupport a strong sense of teamwork, collaboration, and mutual respect within the restaurant and across departments.\n Your personality counts more than your CV …\nKnowledge of restaurant operations, to include appropriate staffing levels, service equipment and guest relations.\nAbility to read the English language to fully comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials.\nAbility to speak the English language sufficient to conduct small employee meetings to impart new information.\nAbility to remember, recite and promote the variety of menu items.\nAbility to move throughout a crowded room to seat guests.\nAbility to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.\nHigh school graduate or equivalent required.\nPrefer six (6) months to one year previous serving experience. Prior hospitality experience preferred\nAdditional language ability preferred.\n Additional Information\nWhat’s in it for you …\nGet to know all the other 25hours hotels and stay ten nights a year for free as an employee!\nTake advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world\nBenefit from great offers from our numerous cooperation partners\nBe part of our hilarious staff parties and much more...","description_format":"text","description_chars":3812,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-11-03T09:39:50Z"}],"visa":[],"liveness":{"score":70,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.695,"p_room":1,"age_days":3,"expected_fill_days":26,"reasons":["conf:2","stale_co","wave","velocity","win:early","comp:junior,brand"],"computed_at":"2026-11-07T05:47:08Z"},"pay":null,"html_url":"https://alion.io/job/accor-hostess-17","json_url":"https://alion.io/job/accor-hostess-17.json","meta":{"generated_at":"2026-11-07T09:58:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8437,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8914},"rest":"https://alion.io/mcp/rest/get_company?id=8914"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccor-hostess-17"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccor-hostess-17"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccor-hostess-17"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accor-hostess-17\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccor-hostess-17"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3672382}},{"tool":"search_jobs","arguments":{"company":"accor.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3672382},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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