{"id":2411288,"url":"https://alion.io/job/accor-hotel-manager-2","title":"Hotel Manager","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Alexandria, Egypt"],"countries":["EG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":21000,"max_usd":35000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":14},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-07T12:34:04Z","employer_posted_date":"2026-09-07","last_verified_at":"2026-10-13T05:05:51Z","board_verified":true,"closed_at":null,"days_open":36,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":36},"description":"Joinus at Accor,wherelife pulseswithpassion!\nAs a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.\nBy joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.\nYou will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!\nYou will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.\nEverything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.\nHospitalityisaworkofheart,\nJoinus andbecomeaHeartist ®.\n We are seeking an experienced and visionary Hotel Manager to lead our operations in Alexandria, Egypt. As Hotel Manager, you will serve as a key member of the executive leadership team, responsible for overseeing all aspects of hotel operations and ensuring exceptional guest experiences. This is an opportunity to drive operational excellence, foster a culture of service, and lead a diverse team in a dynamic hospitality environment.\nLead and oversee all hotel operations across multiple departments including Front Office, Housekeeping, Food & Beverage, and Culinary, ensuring seamless coordination and service delivery\nPartner with the General Manager and executive team to translate strategic priorities into actionable operational goals, structured plans, and measurable outcomes\nEstablish and implement comprehensive department policies, standard operating procedures, and service standards aligned with brand expectations and local regulatory requirements\nProvide hands-on leadership that sets clear standards for exceptional service through emotional intelligence, authentic personal connection, and visible presence throughout the property\nOversee recruitment, onboarding, training, and performance management of operational staff, fostering a culture of continuous learning and professional development\nProvide coaching, mentorship, and leadership development to department heads, empowering them to act as entrepreneurs and drive innovative, guest-focused solutions\nMonitor and analyze staffing levels, productivity metrics, and operational key performance indicators to optimize both service quality and financial performance\nPrepare and manage operational budgets, monitor expenses, and work toward achieving profit objectives while maintaining service excellence\nAnalyze guest feedback, quality metrics, and audit results to identify opportunities for improvement and implement structured enhancement plans\nAssume General Manager responsibilities during their absence, maintaining operational continuity and leadership presence\nChampion a strong culture of health, safety, and accident prevention throughout the property\nBuild and maintain positive relationships with guests, staff, and external stakeholders, demonstrating transparency and inclusive leadership\n **Experience & Skills**\nMinimum 10 years of progressive hotel operations leadership experience, ideally within upscale or luxury hospitality environments\nMinimum 5 years in a senior leadership role such as Hotel Manager, Director of Operations, or Director of Rooms within a recognized quality hotel or resort\nProven expertise in leading complex, multi-department operations with demonstrated success in service delivery and guest satisfaction\nStrong working knowledge of hotel management systems, financial reporting, labor management, and productivity tools\nExcellent team leadership and motivational skills with proven ability to coach and develop emerging leaders\nOutstanding analytical and problem-solving abilities with sound judgment and meticulous attention to detail\nStrong communication skills, both written and verbal, with ability to articulate vision and expectations clearly\nProficiency in budget management, cost control, and revenue optimization\nDemonstrated expertise in guest relations, complaint resolution, and service recovery\nProficiency with hotel property management systems and hospitality technology platforms\nConflict resolution and negotiation skills\nFlexible availability including evenings, weekends, and holidays as required by hotel operations\n**Leadership Attributes & Personal Qualities**\nCalm, emotionally intelligent leader who thrives in dynamic, fast-paced environments\nWarm, composed, and deeply service-oriented, even under pressure\nNaturally curious, proactive, and solution-focused with a commitment to continuous improvement\nAssertive yet collaborative approach to decision-making and problem resolution\nResilient and adaptable with ability to navigate change effectively\nOrganized and efficient with strong time management capabilities\nVisionary thinker committed to creating an exceptional workplace and guest experience\nEmpathetic and inclusive leadership style that values diverse perspectives\n**Education & Certifications**\nBachelor's degree in hospitality management, business administration, or related field (preferred)\nKnowledge of Egyptian hospitality regulations and compliance standards (preferred)\nCertification in hotel management or hospitality leadership (preferred)","description_format":"text","description_chars":5700,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Continuous learning","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & 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