{"id":3131693,"url":"https://alion.io/job/accor-housekeeping-manager-6","title":"Housekeeping Manager","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":82,"open_postings":11,"ghost_share":0,"stale_share":0.727,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":null,"max":85000,"currency":"USD","period":"year","gross":null,"usd_annual":85000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-23T01:15:03Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-26T12:28:53Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture.\nFollowing Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York.\n JOB OVERVIEW\nThe Housekeeping Manager oversees the day-to-day operations of the housekeeping department, ensuring cleanliness, order, and presentation standards across all guest rooms, public areas, and back-of-house spaces. This role manages team scheduling, quality inspections, and staff training, contributing to Faena New York’s world-class guest service and Forbes-level execution.\nThis position has an annual compensation of $85,000 per year.\nDUTIES AND RESPONSIBILITIES\nLead daily housekeeping operations, managing team assignments and productivity expectations.\n\nConduct room and public area inspections to ensure cleanliness, maintenance, and guest readiness.\n\nTrain team members on Faena service standards, safety, chemical handling, and room care techniques.\n\nCollaborate with Front Office, Engineering, and F&B to manage guest requests and room status updates.\n\nEnsure department compliance with DOH, OSHA, and property-wide sanitation policies.\n\nAssist with hiring, onboarding, scheduling, and team development initiatives.\n\nMonitor inventory levels and ordering of linens, guest supplies, and amenities.\n\nSupport VIP and special guest room preparation and follow-up service.\n\nMaintain lost & found documentation and property-wide cleanliness inspections.\n\nPerform Manager on Duty responsibilities and lead by example in delivering guest service recovery.\n\nMinimum 5 years of luxury hotel housekeeping experience, with at least 2 years in a supervisory role.\n\nKnowledge of PMS systems (Opera) and housekeeping applications (HotSOS, Alice, etc.).\n\nExperience in union environments preferred.\n\nStrong understanding of NYC DOH and OSHA compliance requirements.\n\nBilingual preferred (Spanish/English).\n\nHigh school diploma or equivalent required; Hospitality degree preferred.\n\nSKILLS\nHigh attention to detail and service presentation.\n\nLeadership presence and team development capabilities.\n\nExcellent problem-solving and conflict resolution.\n\nAbility to manage multiple priorities in a fast-paced setting.\n\nEffective communication and time management.\n\nPHYSICAL DEMANDS AND WORK ENVIRONMENT\nEndure various physical movements throughout the work areas\n\nAbility to move safely in uneven terrain or in confined spaces\n\nRemain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift\n\nMedium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds\n\n All your information will be kept confidential according to EEO guidelines.","description_format":"text","description_chars":3589,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false},{"language":"Spanish","level":"All levels","optional":true}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-23T03:58:16Z"}],"visa":[],"liveness":{"score":40,"band":"fade","label":"Fading","p_open":1,"p_active":0.417,"p_room":1,"age_days":3,"expected_fill_days":24,"reasons":["conf:1","stale_co","evergreen","wave","velocity","win:early","comp:brand"],"computed_at":"2026-10-26T05:57:25Z"},"pay":{"stated_usd_annual":85000,"is_top_pay":true},"html_url":"https://alion.io/job/accor-housekeeping-manager-6","json_url":"https://alion.io/job/accor-housekeeping-manager-6.json","meta":{"generated_at":"2026-10-26T13:31:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18798,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8914},"rest":"https://alion.io/mcp/rest/get_company?id=8914"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccor-housekeeping-manager-6"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccor-housekeeping-manager-6"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccor-housekeeping-manager-6"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accor-housekeeping-manager-6\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccor-housekeeping-manager-6"}]}