{"id":3963145,"url":"https://alion.io/job/accor-housekeeping-supervisor-17","title":"Housekeeping Supervisor","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":76,"open_postings":45,"ghost_share":0,"stale_share":0.956,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Phu Quoc, Vietnam"],"countries":["VN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-09T08:47:42Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-10T20:48:32Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.\n We are seeking an experienced and detail-oriented Housekeeping Supervisor to join our team in Phu Quoc, Vietnam. As a Housekeeping Supervisor, you will play a crucial role in ensuring the highest standards of cleanliness and guest satisfaction in our establishment.\nOversee and coordinate the daily operations of the housekeeping department\nAllocate duties and create work schedules for room attendants and other housekeeping staff\nConduct regular inspections of guest rooms, public areas, and facilities to maintain cleanliness standards\nTrain and mentor new housekeeping staff members\nManage inventory of cleaning supplies and equipment\nImplement and maintain health and safety procedures\nRespond promptly to guest requests and concerns\nCollaborate with other departments to ensure smooth hotel operations\nMonitor and evaluate staff performance, providing feedback and support as needed\nAssist in developing and implementing housekeeping policies and procedures\nEnsure proper handling of lost and found items\nParticipate in regular management meetings to discuss departmental performance and improvements\n Minimum of 3 years' experience in housekeeping, preferably in a luxury high volume hotel or resort setting\nPrevious pre-opening experience an advantage\nProven supervisory experience in the hospitality industry\nExceptional attention to detail and high standards of cleanliness\nStrong leadership and team motivation skills\nExcellent communication abilities in English, both written and verbal\nProficiency in coordinating multiple tasks and prioritising workload\nIn-depth knowledge of cleaning products, techniques, and equipment\nUnderstanding of health and safety regulations in the hospitality industry\nAbility to work autonomously and make decisions independently\nComputer literacy, including proficiency in Microsoft Office suite\nFlexible approach to work hours, including weekends and holidays as required\nPhysical stamina to perform hands-on cleaning tasks when necessary\nCustomer-focused mindset with a commitment to guest satisfaction\nAbility to remain calm and professional under pressure\n What awaits you...\nThe opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.\nThe ability to challenge the norm and work in an environment that is both creative and rewarding.\nBe part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.\nA competitive package and plenty of development opportunities.","description_format":"text","description_chars":3100,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & 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