{"id":2410937,"url":"https://alion.io/job/accor-housekeeping-supervisor-2","title":"Housekeeping Supervisor","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Queenstown, New Zealand"],"countries":["NZ"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":17000,"max_usd":31000,"period":"year","method":null,"sample_n":1065},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-12T23:56:33Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-14T16:53:32Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Novotel Queenstown Lakeside is located on the shores of Lake Wakatipu, a 4 star property with 273 rooms, meeting facilities and a stunning view from our Elements Restaurant. Conveniently placed in prime location in Queenstown, making it one of the most iconic tourist destination Hotels in the World!\nAre you passionate about delivering exceptional guest experiences through cleanliness, service, and leadership? We are seeking a Housekeeping Supervisor to join our team and assist in leading our housekeeping operations to the highest standard of excellence.\n Reporting to the Executive Housekeeper, the Housekeeping Supervisor is responsible for supervising the daily operations of the housekeeping department. You'll ensure rooms and public areas are immaculately clean, manage linen and laundry logistics, support staff development, and uphold all health, safety, and environmental standards in accordance with our brand and service policies.\nResponsibilities\nSupervise room inspections, staff schedules, and daily housekeeping operations\n\nMaintain inventory, manage linen and laundry procedures efficiently\n\nLiaise with Front Office and Maintenance to ensure timely room readiness\n\nRespond to guest requests and handle VIP setups with urgency and care\n\nTrain, mentor, and induct new team members while promoting a positive work environment\n\nHandle guest and staff issues professionally, conducting morning briefs and team meetings\n\nSupport cost control by managing resources effectively and responsibly\n\n Skills/ Qualifications\nat least 6 + months supervisory/ team leader experience in hotel housekeeping or accommodation services\n\nExceptional interpersonal and communication skills\n\nAbility to work under pressure and manage multiple priorities\n\nAbility to work collaboratively with a multicultural team\n\nUnderstanding of hygiene, safety protocols, and manual handling procedures\n\nWage $32.15/ hr\n\nApplicants must be eligible to work in New Zealand\n\n Why work for Novotel, Queenstown?\nStaff meals provided while on shift\nUniforms, washed and laundered daily.\nLearn your Way - Access to our Accor Academy so you can earn while you Learn!\nWork Your Way - Flexibility to ensure a work life balance!\nIncredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide\nAccess to our Employee Assistance Program\nPlace of employment Novotel Queenstown Lakeside 6 Earl Street\nFull Time 30 Hours minimum guaranteed. Flexible to work rotating roster, weekends and public holidays\nOur commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.","description_format":"text","description_chars":2797,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"New Zealand","iso":"NZ","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-13T02:10:29Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":31,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/accor-housekeeping-supervisor-2","json_url":"https://alion.io/job/accor-housekeeping-supervisor-2.json","meta":{"generated_at":"2026-10-14T20:03:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26459,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8914},"rest":"https://alion.io/mcp/rest/get_company?id=8914"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccor-housekeeping-supervisor-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccor-housekeeping-supervisor-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccor-housekeeping-supervisor-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accor-housekeeping-supervisor-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccor-housekeeping-supervisor-2"}]}