{"id":3585487,"url":"https://alion.io/job/accor-housing-supervisor","title":"Housing Supervisor","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":77,"open_postings":46,"ghost_share":0,"stale_share":0.935,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Riyadh, Saudi Arabia"],"countries":["SA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":23000,"max_usd":57000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5845},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-11-01T08:21:05Z","employer_posted_date":"2026-11-01","last_verified_at":"2026-11-02T10:50:35Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About Basiqat by Mantis\nBasiqat by Mantis is an upcoming Luxury eco-resort in Riyadh, Saudi Arabia, operating under Mantis, part of the Accor Group.\nCurrently in its pre-opening phase, Basiqat by Mantis is preparing to introduce a distinctive hospitality experience that combines luxury, nature, sustainability, and authentic local culture.\nAs part of the global Accor family, we are committed to creating exceptional guest experiences while fostering an inclusive, collaborative, and inspiring workplace for our Heartists.\nWe are seeking passionate and dedicated professionals to join our pre-opening team and contribute to the successful launch of this unique destination.\n Housing Supervisor\nLocation: Riyadh, Saudi Arabia\nDepartment: People & Culture\nEmployment Type: Full-Time\nReporting To: People & Culture Manager\nJob Summary\nBasiqat by Mantis is seeking a responsible, organized, and service-oriented Housing Supervisor to join our pre-opening team.\nThe successful candidate will be responsible for overseeing the daily operations of Heartist accommodation facilities, ensuring a safe, clean, comfortable, and well-maintained living environment in accordance with company policies, applicable Saudi Arabian regulations, and Accor standards.\nAs a key member of the People & Culture team, the Housing Supervisor will play an essential role in preparing employee accommodation facilities for the resort's opening, coordinating housing allocations, managing accommodation records, and supporting Heartist welfare and satisfaction.\nThe role requires strong organizational skills, attention to detail, and a proactive approach to accommodation management, facility coordination, and employee relations.\nKey Responsibilities\nHeartist Accommodation Management\nSupervise the daily operations of employee accommodation facilities and ensure compliance with established housing policies and procedures.\n\nManage room allocations, occupancy records, check-ins, check-outs, and accommodation transfers.\n\nEnsure accommodation assignments are aligned with approved housing entitlements, occupancy standards, and operational requirements.\n\nMaintain accurate and updated accommodation records, room inventories, and occupancy reports.\n\nConduct regular inspections of accommodation rooms, common areas, kitchens, laundry facilities, and recreational spaces.\n\nEnsure all accommodation facilities are maintained to appropriate standards of cleanliness, safety, hygiene, and comfort.\n\nMonitor the condition and proper use of accommodation furniture, fixtures, equipment, and shared facilities.\n\nEnsure Heartists understand and comply with accommodation rules, regulations, and community living standards.\n\nPre-Opening Housing & Accommodation Readiness\nSupport the setup and operational readiness of Heartist accommodation facilities before the resort's opening.\n\nCoordinate with the People & Culture Manager to establish accommodation allocation plans based on the approved manpower and recruitment schedule.\n\nAssist in developing accommodation policies, housing guidelines, check-in procedures, and room allocation systems.\n\nCoordinate the preparation of accommodation rooms, furniture, equipment, linens, and essential supplies prior to employee arrivals.\n\nWork closely with Engineering, Housekeeping, Purchasing, and external service providers to ensure accommodation facilities are ready for occupancy.\n\nMaintain a pre-opening housing readiness checklist and monitor outstanding requirements.\n\nCoordinate accommodation arrangements for newly recruited Heartists in line with their joining dates.\n\nIdentify potential accommodation shortages, maintenance concerns, and operational risks, escalating them to the People & Culture Manager.\n\nSupport the establishment of accommodation inventory controls, inspection schedules, and maintenance reporting procedures.\n\nFacility Maintenance & Housekeeping Coordination\nConduct routine accommodation inspections to identify maintenance issues, safety concerns, and facility deficiencies.\n\nCoordinate with Engineering or approved maintenance service providers to ensure timely completion of repairs.\n\nMonitor preventive maintenance schedules for accommodation facilities and equipment.\n\nCoordinate accommodation cleaning, pest control, waste management, and hygiene services.\n\nEnsure common areas, corridors, kitchens, bathrooms, and recreational facilities are maintained in good condition.\n\nFollow up on maintenance requests and maintain accurate records of completed and pending work.\n\nReport significant facility defects or safety risks promptly to the People & Culture Manager.\n\nHeartist Welfare & Employee Relations\nServe as the primary point of contact for Heartists regarding accommodation-related inquiries, requests, and concerns.\n\nPromote a respectful, inclusive, and harmonious living environment.\n\nAddress accommodation complaints professionally and ensure timely follow-up and resolution.\n\nSupport the People & Culture team in promoting Heartist well-being and satisfaction within accommodation facilities.\n\nConduct regular accommodation visits and maintain open communication with residents.\n\nSupport the implementation of accommodation-related engagement, recreational, and welfare initiatives.\n\nReport serious accommodation concerns, disputes, or policy violations to the People & Culture Manager.\n\nMaintain confidentiality and professionalism when handling employee-related matters.\n\nHealth, Safety & Regulatory Compliance\nEnsure accommodation facilities comply with applicable Saudi Arabian regulations, safety requirements, and company policies.\n\nConduct regular safety inspections and report potential hazards or non-compliance.\n\nMonitor fire safety equipment, emergency exits, evacuation procedures, and other essential safety arrangements in coordination with responsible departments.\n\nEnsure appropriate hygiene and sanitation standards are maintained throughout accommodation facilities.\n\nCoordinate with relevant departments on emergency preparedness and incident reporting.\n\nMaintain accommodation inspection records, safety checklists, and incident documentation.\n\nPromote awareness of accommodation safety procedures and responsible facility usage among Heartists.\n\nAccommodation Inventory & Cost Control\nMaintain accurate records of accommodation furniture, appliances, equipment, keys, and other assigned assets.\n\nMonitor the issuance, return, and condition of accommodation-related items.\n\nCoordinate with Purchasing and Finance on accommodation supplies and approved purchasing requirements.\n\nIdentify opportunities to reduce unnecessary expenditure, utility consumption, and operational waste.\n\nReport damaged or missing assets in accordance with company procedures.\n\nSupport accommodation budget monitoring and cost-control initiatives.\n\nPromote sustainable accommodation practices, including responsible energy and water consumption.\n\nTransportation & External Service Coordination\nCoordinate with relevant departments or external providers regarding employee transportation arrangements, where assigned.\n\nMonitor transportation-related concerns affecting Heartists residing in company accommodation.\n\nLiaise with accommodation landlords, facility management companies, security providers, and other external service providers as required.\n\nMonitor service provider performance and report concerns to the People & Culture Manager.\n\nSupport the coordination of employee arrivals, departures, and accommodation-related logistics.\n\nAdministration, Reporting & Coordination\nPrepare regular accommodation reports covering occupancy, room availability, maintenance requests, incidents, and employee concerns.\n\nMaintain updated accommodation allocation lists and employee housing records.\n\nEnsure accurate documentation of accommodation check-ins, check-outs, inspections, and inventory.\n\nCoordinate with the People & Culture team regarding new joiners, employee transfers, and separations.\n\nMonitor accommodation-related deadlines, service requests, and operational requirements.\n\nSupport internal audits and accommodation inspections by maintaining complete and accurate records.\n\nPerform additional housing and accommodation-related duties as assigned by the People & Culture Manager.\n\n Diploma or bachelor's degree in Hospitality Management, Business Administration, Facilities Management, Human Resources, or a related field.\n\nMinimum 2-3 years of relevant experience in employee accommodation, housing supervision, staff welfare, or facilities operations.\n\nPrevious experience managing employee accommodation within hotels, resorts, or hospitality organizations is highly desirable.\n\nExperience in hotel or resort pre-opening operations is an advantage.\n\nGood understanding of accommodation management, room allocation, maintenance coordination, and inventory control.\n\nFamiliarity with applicable Saudi Arabian accommodation, health, and safety requirements.\n\nExperience coordinating with maintenance teams, housekeeping services, and external service providers.\n\nKnowledge of employee welfare practices and accommodation administration.\n\nSkills & Competencies\nStrong organizational and administrative skills.\n\nExcellent communication and interpersonal abilities.\n\nGood command of English; Arabic proficiency is highly desirable.\n\nStrong problem-solving and conflict-resolution skills.\n\nAbility to handle employee accommodation concerns professionally and confidentially.\n\nHigh attention to detail and commitment to cleanliness, safety, and employee well-being.\n\nProficiency in Microsoft Office applications, particularly Excel and Word.\n\nAbility to maintain accurate accommodation records, occupancy reports, and inventory registers.\n\nStrong coordination skills and ability to follow up effectively with different departments.\n\nAbility to manage multiple priorities and respond promptly to operational requirements.\n\nProactive, responsible, and service-oriented approach.\n\nAbility to work independently with minimal supervision.\n\nFlexibility and adaptability to the demands of a pre-opening environment.\n\n Why Join Basiqat by Mantis?\nJoining Basiqat by Mantis means becoming part of an exciting pre-opening journey and contributing to the creation of a distinctive luxury hospitality destination in Riyadh.\nAs part of Mantis and the global Accor family, you will have the opportunity to:\nBe part of a dynamic and passionate pre-opening team.\n\nContribute to establishing the foundations of a new luxury eco-resort.\n\nGrow professionally within an internationally recognized hospitality group.\n\nExperience a collaborative, inclusive, and people-focused working environment.\n\nAccess learning and development opportunities within Accor.\n\nEnjoy applicable ALL Heartists employee benefits and recognition programs.\n\nOur Commitment to Diversity & Inclusion\nAt Accor, we believe in creating an environment where everyone feels welcome, respected, and valued. We are committed to equal opportunities and fostering a diverse and inclusive workplace.\nJoin us and be part of the Basiqat by Mantis journey!","description_format":"text","description_chars":11057,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Arabic","level":"Advanced (C1)","optional":true},{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Saudi Arabia","iso":"SA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-11-01T10:09:44Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":25,"reasons":["conf:3","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/accor-housing-supervisor","json_url":"https://alion.io/job/accor-housing-supervisor.json","meta":{"generated_at":"2026-11-02T12:15:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16813,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8914},"rest":"https://alion.io/mcp/rest/get_company?id=8914"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccor-housing-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccor-housing-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccor-housing-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accor-housing-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccor-housing-supervisor"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3585487}},{"tool":"search_jobs","arguments":{"company":"accor.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3585487},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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