{"id":3405864,"url":"https://alion.io/job/accor-in-room-dining-waiter","title":"In Room Dining Waiter","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":76,"open_postings":72,"ghost_share":0,"stale_share":0.958,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":49000,"period":"year","method":"role_country_seniority_unknown","sample_n":398},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-10-28T15:10:22Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-08T07:17:30Z","board_verified":false,"closed_at":"2026-11-08T07:17:30Z","days_open":10,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":10},"description":"Raffles London at The OWO on London’s Whitehall, unites the allure and heritage of Raffles with one of the world’s most historic addresses with a name is synonymous with luxury, glamour, and extraordinary adventure.\nThis fine Grade II* listed Edwardian building has been transformed with 120 rooms and suites along with a collection of 85 exceptional branded residences. Within The OWO destination there are a total of nine restaurants and three bars, including one by our signature chef Mauro Colagreco. The Guerlain spa and Pillar Wellness offer the latest in wellbeing, and a 600 seated-capacity grand ballroom, The Whitehall, is perfect for all kinds of special occasions and events.\nWithin these much-storied walls, where legendary statesmen and women once shaped the modern world, guests are now invited to discover new and inspiring emotions and connections.\nAt Raffles, you arrive as a guest, leave as a friend and return as family. \n An exceptional opportunity presents itself for an In Room Dining Waiter to join the Food & Beverage Department at Raffles London at the OWO.\nReporting into In Room Dining Supervisor, you will be responsible for preparing orders, set trays, and delivering items to guest rooms in an attentive and efficient manner, assist with Mini bar, amenities and ensuring to provide excellent quality service as per the Hotel Standard Operating Procedure.\nAdditionally responsible for maintaining cleanliness at work and guest areas by clearing, collecting, and returning food and beverage items to proper area. Also serve food courses and beverages to guests.\nSpecifically, as theIn Room Dining Waiter your responsibility’s will include:\nSetting tables, trays according to type of food ordered and the hotels service standards.\nPerforming opening and closing procedures established for the department.\nAccurately records, pre-checks and picks-up all food and beverage orders\nCheck in with guests to ensure satisfaction with each food course and/or beverages.\nPresent physical and accurate check to guest and complete the payment process.\nTo have a full knowledge of the food & beverage items & their specifications, menu prices, recipes, style of service and other preferences, and the ability to recommend Food & Beverage combinations and up sell alternatives.\nCheck with the guest regarding the satisfaction of the meal.\nCompleting closing duties, including restocking items.\nMaintaining cleanliness of work areas, chinaware, glassware, etc., throughout the day.\nEnsuring communication between Kitchen, Order taker and service team members.\nMonitor operating supplies, equipment and reduce spoilage and wastage successfully.\nBeing knowledgeable to operate the hotels point of sales (POS) system, other order taking systems or hand held devices, inventory software etc.\nPerform any other assigned reasonable duties and responsibilities as assigned or as requested\nWho are we looking for?\nA proven track record and ability to provide high levels of service under pressure.\nExceptional communication and customer service skills, both written and spoken.\nAn understanding and willingness to contribute to a 24h operational schedule when required.\nFlexibility with shifts as per business demand\nBe courteous, professional and provide efficient service\n Essential\nAbility to communicate clearly and efficiently in English, both verbal and written.\nRecent experience within in room dining or a similar role.\nMarket knowledge of competitors and event industry trends.\nStrong food and beverage knowledge.\nEnthusiasm and commitment to delivering and offering the best service and experiences possible in any situation.\nProven track record of surprising and delighting guests to provide exceptional service.\nTo be detail oriented and to work within a team.\nA proven track record and ability to provide high levels of service under pressure.\nExceptional communication and customer service skills, both written and spoken.\nStrong time management skills with the ability to multi-task while maintaining an immaculate and professional appearance.\nAn understanding and willingness to contribute to a 24h operational schedule when required.\nDesirable\nPrevious experience within a luxury hotel environment working with LQA, Forbes 5* or equivalent standards.\n Why join our Raffles team?\nNot only will you be joining one of the world’s best hotels you will also receive great benefits including:\n28 days holiday including bank holidays plus a day extra for every year of your service up to 5 years (35 Days).\nStaff meals whist on duty.\nFree dry cleaning for uniform.\nEmployer pension contribution of 3%\nEnhanced sick pay.\nEnhanced maternity, paternity and adoption pay.\nLife Assurance 1x salary\nEmployee assistance program, including virtual GP and financial advice.\nSeason ticket loans and cycle to work scheme.\nColleague gifting to celebrate special occasions.\nPaid days off to move house or give back time to a charity of your choice.\nInternal learning and development programmes tailored to you. \nFun-filled events, whether that’s a pub quiz, team run or festive party.\nEmployee benefit card offering discounted rates of up to 30% at Accor worldwide and Raffles London F&B outlets.\nWorldwide development opportunities across Accor’s extensive brand portfolio.\nWhat are the Raffles Values?\nRespect: We value the needs ideas and individuality of others; we treat everyone with fairness and dignity.\nBelonging: We celebrate our differences. We support each other and we always stand together.\nIntegrity: We build trust through mutual respect and being authentic.\nEmpowerment: We have the authority to take initiative and anticipate moments to create unforgettable experiences.\nExcellence: We make genuine connections and we cherish every opportunity to make the people around us feel special.\nDiversity & Inclusion\nRaffles is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.\nAbout the Application Process:\nAt Raffles, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence. We aim to respond to every application promptly, however if you do not hear form us within 2 weeks, please assume your application has not been successful this time.","description_format":"text","description_chars":6536,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-28T16:08:22Z"},{"event":"close","at":"2026-11-08T07:17:30Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Skilled Worker, Senior or Specialist Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker; Global Business Mobility: Senior or Specialist Worker","cap_exempt":false,"checked_at":"2026-11-13T08:07:55+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":null,"pay":null,"html_url":"https://alion.io/job/accor-in-room-dining-waiter","json_url":"https://alion.io/job/accor-in-room-dining-waiter.json","meta":{"generated_at":"2026-11-14T04:56:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8162,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8914},"rest":"https://alion.io/mcp/rest/get_company?id=8914"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccor-in-room-dining-waiter"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccor-in-room-dining-waiter"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccor-in-room-dining-waiter"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accor-in-room-dining-waiter\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccor-in-room-dining-waiter"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3405864}},{"tool":"search_jobs","arguments":{"company":"accor.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3405864},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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