{"id":2711724,"url":"https://alion.io/job/accor-intern-front-office-2","title":"Intern - Front Office","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":79,"open_postings":19,"ghost_share":0,"stale_share":0.842,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dubai, United Arab Emirates"],"countries":["AE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":14000,"max_usd":27000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":710},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-16T13:15:47Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-17T12:05:58Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.\n We are looking for a motivated and guest-focused Front Office Intern to become part of our dynamic team at SO/ Uptown Dubai. This opportunity offers aspiring hospitality professionals the chance to gain valuable practical experience in a luxury hotel setting, enhance their communication and guest relations skills, and develop a deeper understanding of delivering personalized service and memorable guest experiences.\nKey Responsibilities\nWelcome guests warmly and assist with check-in and check-out procedures.\n\nHandle guest inquiries, requests, and concerns professionally and efficiently.\n\nAssist with room assignments, reservations, and guest registration.\n\nAnswer incoming calls and emails, providing accurate hotel information.\n\nLearn and use the hotel's Property Management System (PMS) for daily operations.\n\nCoordinate with Housekeeping and other departments to ensure smooth guest experiences.\n\nProvide information on hotel facilities, services, and local attractions.\n\nSupport daily administrative tasks, guest records, and shift handovers.\n\nMaintain a professional, organized, and welcoming Front Desk environment.\n\nWork closely with the Front Office team to deliver exceptional guest service while developing practical hospitality skills.\n\nExpected start date: February 2027\n Currently pursuing a diploma or degree in Hospitality Management or a related field.\n\nPositive attitude, eagerness to learn, and passion for hospitality.\n\nGood communication skills in English; additional languages are an advantage.\n\nProfessional appearance with a friendly and service-oriented approach.\n\nBasic computer skills, including Microsoft Office.\n\nGood organizational skills with the ability to multitask.\n\nStrong teamwork, attention to detail, and willingness to support daily Front Office operations.\n\n Your Journey with Us\nValuable hands-on experience in a luxury lifestyle hotel environment.\n\nExposure to international service standards and daily Front Office operations.\n\nProfessional guidance and mentorship from experienced hospitality professionals.\n\nOpportunities to strengthen guest relations, communication, and problem-solving skills.\n\nExperience collaborating within a dynamic and multicultural team.\n\nA strong foundation for future career growth and development in the hospitality industry.","description_format":"text","description_chars":2544,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-16T13:28:11Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":24,"reasons":["conf:3","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/accor-intern-front-office-2","json_url":"https://alion.io/job/accor-intern-front-office-2.json","meta":{"generated_at":"2026-10-17T14:44:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19843,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8914},"rest":"https://alion.io/mcp/rest/get_company?id=8914"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccor-intern-front-office-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccor-intern-front-office-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccor-intern-front-office-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accor-intern-front-office-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccor-intern-front-office-2"}]}