{"id":3345014,"url":"https://alion.io/job/accor-marketing-communications-manager-4","title":"Marketing & Communications Manager","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":77,"open_postings":33,"ghost_share":0,"stale_share":0.909,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":7000,"max_usd":17500,"period":"year","method":"role_seniority_country_remote_cell","sample_n":22},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-10-27T08:38:37Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-29T08:53:13Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"\"Why work for Accor?\nWe are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.\nBy joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/\nDo what you love, care for the world, dare to challenge the status quo! #BELIMITLESS\"\n Coordinate marketing and effective implementation of the promotional strategies for all services the hotel has to offer;\nCreate the annual marketing plan and follows it on a monthly basis;\nManage the newsletter and social media including engagement, content creation, scheduling, monitoring, writing and posting all status updates within the brand guidelines;\nOptimize the awareness of different hotel outlets and events;\nCreate the annual events calendar as well as initiate regular marketing meetings;\nCreate marketing, PR reports and press tools; Delivers a monthly report, and newsletter for the hotel\nLiaise with local/regional media; prepare press releases of events;\nAssist departments with creative ideas;\nEnsure the consistency of all marketing collaterals with Accor, Novotel and ibis standards, create the promotional materials, brochures, and leaflets and follows production;\nDigital Acquisition marketing - SEO, OTA’s, Accor Loyalty Programs, website content Optimisation, Metasearch channel Optimisation.\nAssists in the implementation of the hotel's Marketing Communications Strategy (goals, tactics and actions) to achieve and exceed forecasted revenue figures in Rooms, Food and Beverage, and all other revenue-generating departments.\nEnsures that Marketing Communications activities are aligned with the Corporate Marketing Strategy, and guidelines and that the Hotel actions have been implemented where appropriate.\nAttends regular departmental marketing communications meetings and ensures departmental briefings and meetings are effective and conducted as necessary.\nEnsures that all collateral and contents meet Novotel and ibis brand standards consistently\nHandles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily\nAttends all official functions as a representative of the Hotel and represents the hotel as a spoke person, master ceremony for any Hotel special program or occasion, as needed\nAttend social events both in-house and outside.\nReceives in the Hotel V.I.P guests.\nDevelops a public relations program for the hotel based on its marketing goals.\nLiaises with Marketing agencies in targeting specific markets and developing public relations strategies to reach these markets.\nCoordinate and manage media and public interest to generate coverage and maintain awareness.\nActs as the hotel’s liaison with the PR Agency and media to promote good publicity and counteract bad publicity.\nDevelops media contacts, and plans press conferences and other press activities.\nDevelops and organizes promotional activities, coordinates with departments concerned; invites VIPs and media for promotional activities; prepares and issues press releases.\nPrepares promotional press releases on personalities among guests and employees of the hotel and on newsworthy events in the hotel.\nPromotes the desired work culture around the core values of Trust, Integrity, Respect, One Team and Service of the Accor Hotels Group and the brand ethos.\nMaintaining and updating the marketing database.\nDevelop and manage the production of events, and marketing collateral and ensure that deadlines are met.\nCoordinating, planning marketing and implementation of campaigns with sales activities.\nHandle and coordinate all media requests and enquiries in a timely manner\nDevelop and create media releases, key messages, media FAQs, speeches, and presentations where required.\nMedia tracking and tabulation, keep up with current marketing trends, innovations, communication techniques and any media regulations.\nMaintain, update and promote via websites, social media handles, and e-mailers with information on events and ongoing activities.\nMeeting and entertaining journalists.\nWorking closely with design agencies and assisting in new product, and service launches.\nMaintain effective internal communications to ensure that all relevant company functions are kept informed of the marketing objectives.\n Diploma in Tourism & Hospitality Management\nMinimum 3 years of relevant experience in a similar capacity\nExcellent reading, writing and oral proficiency in English language\nAbility to speak other languages and basic understanding of local languages will be an advantage\nGood working knowledge of MS Excel, Word, & PowerPoint","description_format":"text","description_chars":4963,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & 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