{"id":3153645,"url":"https://alion.io/job/accor-night-auditor-8","title":"Night Auditor","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":78,"open_postings":27,"ghost_share":0,"stale_share":0.889,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":31000,"max_usd":45000,"period":"year","method":"role_country_seniority_unknown","sample_n":398},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-23T11:11:37Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-28T16:08:22Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"At Sofitel London St James, we redefine luxury by treating a stay as more than just a temporary pause-it's an opportunity for guests to fall in love with a unique blend of refined luxury and playful indulgence. Our commitment to excellence transcends the ordinary, and we invite you to join a team that specialises in transforming stays into enchanting tales. We take immense pride in creating a playfully elegant and meaningful experience for both our guests and ourselves. Our commitment to fostering a workplace culture that values diversity, encourages professional growth, and recognises individual contributions ensures that each team member feels appreciated and empowered in their role. Apply now to embark on a career that transcends expectations and celebrates the art of hospitality.\n SCOPE OF POSITION \nTo act and interact with guests and ambassadors in a way that will create a legendary experience in accordance with the Sofitel Values; Open Mindedness, Generosity, Excellence, Joie de Vivre. Under the general guidance and supervision of the Night Manager and within the established Sofitel London St James’ policies and procedures, responsible for activities such as, but not limited to, check in and check out, auditing and closing the date.\nRESPONSIBILITIES\nTo maintain and where possible exceed the standards indicated by Sofitel Benchmark, Forbes and LQA\nResponsible for welcoming and processing of all late arrival guests to the hotel.\nResponsible for the comfort of all our guests throughout the night and provide continuity of service for front office over a period of 24 hours.\nHandling internal and external phone calls in the absence of switchboard.\nCarry out operations concerning payment, currency exchange.\nComplete credit check on all guests each night, reporting any problems to Night Manager.\nProvide wake-up calls for hotel guests in the absence of the Night Manager.\nRespond to all guest correspondence in a timely manner.\nPrepare all activities and incident reports every night\nAssists in preparing a hand-over for the next day shift team.\nPrepare the reservations for early morning arrivals.\nHandling concierge duties in case no concierge staff available such as booking cabs, carrying luggage to the room and distributing the daily newspaper.\nCheck the cleanliness of the workplace, making sure that the reception area and the back office are clean and tidy at all times.\nResponds to guests requests in a timely manner.\n Previous hotel or front office experience preferred.\nStrong numerical and cash-handling skills.\nProficient in PMS and Microsoft Office.\nExcellent customer service and communication skills.\nDetail-oriented with the ability to work independently on night shifts.\n Discover a world of unparalleled perks tailored just for you:\nCompetitive Salary, departmental incentives and a loyalty bonus of £1,300. \nEmployee Benefit Card - Discounted rates at Accor properties worldwide.\nFree Stays in the UK or Ireland (4 nights/year) - Create unforgettable memories with your loved ones.\nSofitel Experience - Enjoy a luxurious night at our hotel, complete with a delightful breakfast.\nComplimentary Meals While on Duty.\nSpecial Rates in F&B, Rooms & Spa - Treat yourself to luxury at unbeatable prices.\nBe Part of the Largest Hospitality Group in Europe.\nExceptional Training and Development Opportunities through Apprenticeship Program.\nGlobal Growth Opportunities.\nEmployee Assistance Program with 24/7 GP Access - Your well-being is our priority.\nSocial Events and Activities.\nBring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.\nLet your passion shine, visit careers.accor.com","description_format":"text","description_chars":3932,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-23T13:36:29Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker, Senior or Specialist Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker; Global Business Mobility: Senior or Specialist Worker","cap_exempt":false,"checked_at":"2026-10-28T06:26:45+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":40,"band":"fade","label":"Fading","p_open":1,"p_active":0.41,"p_room":1,"age_days":4,"expected_fill_days":24,"reasons":["conf:3","stale_co","evergreen","wave","velocity","win:early","comp:brand"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/accor-night-auditor-8","json_url":"https://alion.io/job/accor-night-auditor-8.json","meta":{"generated_at":"2026-10-28T19:53:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27570,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8914},"rest":"https://alion.io/mcp/rest/get_company?id=8914"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccor-night-auditor-8"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccor-night-auditor-8"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccor-night-auditor-8"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accor-night-auditor-8\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccor-night-auditor-8"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3153645}},{"tool":"search_jobs","arguments":{"company":"accor.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3153645},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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