{"id":2411077,"url":"https://alion.io/job/accor-outlet-manager-6","title":"Outlet Manager","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":83,"open_postings":10,"ghost_share":0,"stale_share":0.7,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Baie Sainte Anne, Seychelles"],"countries":["SC"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10000,"max_usd":17000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":986},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-10T11:39:18Z","employer_posted_date":"2026-09-10","last_verified_at":"2026-10-19T22:43:18Z","board_verified":true,"closed_at":null,"days_open":39,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":39},"description":"Raffles Seychelles, part of the esteemed Raffles Hotels & Resorts, boasts 20 ultra-luxury properties worldwide, some featuring exclusive branded residences. In 2023-24, four new Raffles hotels will be unveiled. The brand, named after Sir Stamford Raffles, exudes elegant British charm while catering to the modern lifestyles of well-travelled guests. With warm, personalized service and iconic Raffles Butlers, we offer an atmosphere of generosity.\nOur hotels are not just accommodations; they are art museums, culinary hubs with renowned chefs, and pioneers in next-gen wellness experiences. We prioritize cultural and natural heritage preservation, employing experts within our properties. At Raffles, guests transform into friends and eventually become family. It's a place to celebrate, explore, exchange ideas, and discover a new dimension of luxury that resonates with emotions as gracefully as the Raffles name itself.\n Position: Outlet Manager\nDepartment: Food & Beverage\nReports to: Food & Beverage Manager\n_______________________________________________________________\nPURPOSE OF POSITION\nTo manage the operations of the Restaurant, including the development and performance management of employees. To oversee the financial aspect of the operations, optimizing profits and minimize cost through stock control and forecasting. Assists in overseeing and directing all aspects of the Food and Beverage and to ensure the highest level of service quality is provided to the Hotel’s guests and patrons.\nKEY ROLES & RESPONSIBILITIES\nDirect and supervise the work of the assistant Restaurant managers or Restaurant supervisors\nKeep assistant managers or supervisors promptly and fully informed of all issues (i.e. problems, unusual matters of significance and positive events) and take prompt corrective action\nHandle complaints and as and when required make effective service recovery\nAsk guests for feedback; review feedback/internal processes and take corrective action for improvement\nRegularly inspect food & beverage quality.\nBe present in day-to-day outlet operations to ensure standards are being followed\nFollow established and proper Accounting procedures\nPrepare and manage the Restaurant budget and forecast reports, with the goal of increasing sales and minimizing costs, including food, beverage, supply, utility and labor costs\nAttend daily F&B meetings and channel essential information down the line\nHold monthly one-to-one meeting with staff to establish and monitor targets and their achievement.\nBe knowledgeable of hotel information to answer guest inquiries; always recommending the hotel’s food & beverage outlets prior to outside facilities \nOversee the training and supervision of Restaurant employees, which includes work allocation, performance evaluation, training, and problem resolution\nPrepares weekly staff schedule keeping in mind-anticipated business, existing budget and standards of service\nEnsure a safe working and guest environment to reduce the risk of injury and accidents\nEnsure highest level of service in the Restaurant by effectively responding to complaints, taking any and all appropriate actions to turn dissatisfied guests to return guests\nPrepare the payroll reports as required\nAttend monthly staff meetings to discuss P&L statement and operational issues\nEstablish guest database with preference records of regular guests\nEstablish/review sales incentive programs on a periodic basis, rewarding high achievers\nMaintain and control inventory of outlet/restaurant equipment\nConstantly monitor the staff's appearance, attitude and degree of professionalism\nConsistently look for improvements in the Restaurant to stay on top of competitors\nWorking to ensure standards of hygiene are maintained\nManage organization and cleanliness of departmental areas by conducting weekly walk-throughs with Housekeeping and Engineering Department\nMaintain opening, running and closing duties for department\nPERSONAL ATTRIBUTES\nKnowledge of Excel, MS Word, Publisher, PowerPoint & Micros\nMust be well-presented and professionally groomed at all times\nExperienced in all aspects of restaurants service.\nEffective interpersonal communication skills with an outgoing personality\nPhysically fit, self-motivated and demonstrates leadership qualities\nTeam player, possessing a high degree of professionalism, sound human resources management capabilities, business acumen, energy and determination\nProven organizational skills, able to set and meet deadlines with quality results\nMust possess good communication skills for dealing with diverse staff\nQUALIFICATIONS\nHotel Restaurant Management graduate\nEXPERIENCE\nMinimum 1 or 2 years experience in international chain hotels within Pub/Bar environment at a managerial level","description_format":"text","description_chars":4754,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-13T02:10:29Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker, Senior or Specialist Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker; Global Business Mobility: Senior or Specialist Worker","cap_exempt":false,"checked_at":"2026-10-17T06:21:15+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":14,"band":"cold","label":"Long shot","p_open":1,"p_active":0.402,"p_room":0.36,"age_days":38,"expected_fill_days":24,"reasons":["conf:2","stale_co","wave","velocity","win:tail","crowd:junior,brand"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/accor-outlet-manager-6","json_url":"https://alion.io/job/accor-outlet-manager-6.json","meta":{"generated_at":"2026-10-20T01:22:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1653,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8914},"rest":"https://alion.io/mcp/rest/get_company?id=8914"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccor-outlet-manager-6"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccor-outlet-manager-6"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccor-outlet-manager-6"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accor-outlet-manager-6\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccor-outlet-manager-6"}]}