{"id":2972976,"url":"https://alion.io/job/accor-porter-concierge","title":"Porter | Concierge","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":83,"open_postings":10,"ghost_share":0,"stale_share":0.7,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chadstone, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":41000,"max_usd":60000,"period":"year","method":"role_country_seniority_unknown","sample_n":80},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-20T06:16:55Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-22T23:46:10Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, industry training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.\nWho we are…\nA sanctuary of style, Hotel Chadstone Melbourne MGallery offers the perfect luxury escape nestled close to the city of Melbourne and on the doorstep of Chadstone - The Fashion Capital. Our unique design marries both exclusivity and comfort allowing guests to feel a sense of home during their stay, whilst transporting them into a world of glamour and style. Five star luxury and opulence creates the perfect setting for our team to create special moments that our guests will remember forever. Join us at Hotel Chadstone Melbourne MGallery, where we create stories that stay.\n As a Porter / Concierge, no two days are the same. You will assist our guests with all aspects of their arrival and departure experience, and everything in between - luggage assistance, valet parking and responding to guest requests - whilst at the same time, creating stories that stay.\nBe the first point of contact and greet guests with a warm welcome every time\nProvide exceptional service to our guests in every interaction by anticipating their needs, responding to requests promptly, efficiently, and courteously\nShare your knowledge and passion for Melbourne with visitors to our city\nBe the \"face\" of our hotel\nWelcome our guests and make them feel special\nAssist guests with general enquiries and luggage requests\nValet parking of cars \nGeneral Porter duties as required \nHourly Pay rates:\nMon to Fri: $27.08 (+ $2.95 evening loading after 7pm)\nSaturday: $33.85\nSunday: $40.62\nPublic Holidays: $60.93\nPlus:\nGuaranteed weekly hours\nAnnual leave entitlements\nSick leave entitlements\nWhat we can offer you:\nA fun work environment where your job is simply to make people happy!\nA genuine sense of community… our team is one big family\nShare your love of Melbourne! Our guests want your insider-knowledge on what to experience when they visit our great city\nDevelop invaluable skills that you can use in all walks of life - customer service, communication, time management, problem solving and resilience!\nIf hospitality is your thing, the career opportunities are endless as part of Australia’s largest hospitality employer, Accor\nBe part of a company that cares for our community and our environment with industry-leading initiatives that make you proud to come to work every day\n What we're looking for...\nVictorian full drivers license is essential\nAn energetic, team-focused and can-do attitude\nEnthusiasm to connect with guests and to hear their story\nExceptional communication skills both written and verbal\nExcellent attention to detail\nThe ability to work across a 7 day roster - evenings, mornings and weekends\n What’s in it for you...\nGreat benefits - worldwide accommodation and food & beverage discounts from day one, Chadstone Shopping Centre discounts, free nights’ accommodation on your anniversary with Accor, discounted health insurance, and a free, confidential Employee Assistance Program\nA supportive, dynamic team environment in one of Melbourne’s most iconic luxury hotels\nWork close to home - based in Melbourne’s vibrant south-east, avoid the CBD commute\nEndless growth opportunities as part of Accor, Australia’s largest hospitality employer - with access to industry-leading training, career pathways across a global network, and the ability to truly shape your future\nApply now to become part of the story at Hotel Chadstone Melbourne MGallery. We can’t wait to welcome you!","description_format":"text","description_chars":3685,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Annual leave","Growth opportunities","Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-21T03:13:37Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":24,"reasons":["conf:1","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/accor-porter-concierge","json_url":"https://alion.io/job/accor-porter-concierge.json","meta":{"generated_at":"2026-10-22T23:48:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9889,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8914},"rest":"https://alion.io/mcp/rest/get_company?id=8914"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccor-porter-concierge"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccor-porter-concierge"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccor-porter-concierge"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accor-porter-concierge\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccor-porter-concierge"}]}