{"id":3921304,"url":"https://alion.io/job/accor-receptionist-gsa","title":"Receptionist (GSA)","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":76,"open_postings":67,"ghost_share":0,"stale_share":0.97,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Sharm El Sheikh, Egypt"],"countries":["EG"],"hiring_countries":["EG"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-05T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-11-05T00:00:00Z","board_verified":false,"closed_at":null,"days_open":3,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":3},"description":"Carry out the entry and exit procedures for guests and address any problems they may have during their stay.\nPerform his/her duty according to the practices operational instructions and procedures identified by the Front Office Manager.\nCarry out the check-in and check-out procedures.\nMonitor the VIP COMP and HOUSE-USE during all stages.\nCarry out the foreign currency exchange transactions.\nTake over the cash register at the beginning of the shift in full from the previous shift and hand it over once the shift is completed.\nEnter the cash revenues of the departments into the cash register.\nHandle guest complaints and ensure that the necessary action is taken (room change breakdown reports cleaning complaints etc.).\nContinuously monitor the hotels occupancy and reservations and forward any unguaranteed optional reservations that are overdue to the Reservations Supervisor or Reservations Officer.\nIssue a reminder to rooms that need to check-out and if an extension is requested carry out the necessary procedures and inform the Housekeeping Department.\nHandle all breakdowns complaints etc. at the lobby and ensure that the problem is solved.\nTake note of guests wakeup call requests.\nForward guest requests to the Guests Relations Department.\nRead the log book and identify the jobs that need to be followed-up.\nGather information about all of the events at the hotel.\nHas knowledge of the night audit procedures.\nAlways greet and bid farewell to guests in a friendly manner.\nExchange reports with other departments in full.\nEnsure that all official documents are completed in full and in an orderly manner.\nProvide full and accurate information to his/her managers.\nTake part in the Front Office Departments internal communication meetings and trainings.\nMonitor the daily occupancy rates and forecasts in order to contribute to maximising the occupancy rate at the facility.\nKnows whom to contact in case of an emergency such as hospitals taxis police etc.\nPay maximum attention to representation. Is always careful as his/her attire conduct and speech represent the facility.\nTake part in the Emergency Response Teams.\nTo predict that all activities and to be purchased all equipment and belongings may create disease for the environment to join all activities which is organized to protect biological diversity and shares the responsibilities shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper printed out etc.).\nTo implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.\nTo implement his responsibilities in order to eliminate and collect waste in a proper way reduce environmental pollution and harmful effects to the environment.\nCarry out all responsibilities related to the quality management and food safety systems implemented at the facilities.\nCarry out all other duties assigned by managers and hotel management not specified in the job description.\n\nQualifications: \nEducation: At least a high school or vocational diploma.\nExperience: At least 2 years of related work experience in the industry.\nForeign Language: Sufficient level of Arabic English Turkish and Russian to communicate effectively with guests and employees.\nCourses and Training: Theoretical and practical background.\nComputer Literacy: MS Office applications Front Office programs (Fidelio Opera etc.).\nSkills: Expected to have technical knowledge and work experience related to the methods techniques and work processes in the related field. Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to perform jobs that require experience in the field concern more than one unit/process and are similar in nature.\n\nAdditional Information: \nYour team and working environment:\nIn 1-2 sentences introduce the team property or office environment in a way that reflects the culture\nNote: Customization may be included for any specific local or legislative requirements such as work permits\nOur commitment to Diversity & Inclusion:\nWe are an inclusive company and our ambition is to attract recruit and promote diverse talent.\n\nRemote Work: \nNo\n\nEmployment Type: \nFull-time","description_format":"text","description_chars":4494,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Egypt","iso":"EG","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-11-07T15:07:05Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":3,"expected_fill_days":26,"reasons":["seen:3","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/accor-receptionist-gsa","json_url":"https://alion.io/job/accor-receptionist-gsa.json","meta":{"generated_at":"2026-11-08T12:39:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26926,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8914},"rest":"https://alion.io/mcp/rest/get_company?id=8914"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccor-receptionist-gsa"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccor-receptionist-gsa"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccor-receptionist-gsa"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accor-receptionist-gsa\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccor-receptionist-gsa"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3921304}},{"tool":"search_jobs","arguments":{"company":"accor.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3921304},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}