{"id":3002800,"url":"https://alion.io/job/accor-reservation-executive-7","title":"Reservation Executive","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":79,"open_postings":21,"ghost_share":0,"stale_share":0.857,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":5000,"max_usd":7000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":9},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":true}],"status":"live","first_seen_at":"2026-10-21T10:08:20Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-27T16:53:12Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"\"Why work for Accor?\nWe are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.\nBy joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/\nDo what you love, care for the world, dare to challenge the status quo! #BELIMITLESS\"\n Prime Function:\nPlan the room reservations.\nEnsure proper selling techniques and strategies are utilized to maximize room revenues.\nCoordinate all duties and responsibilities of the reservation department ensuring a high level of accuracy and efficiency.\nAny matter which may affect the interests of the hotel should be brought to the attention of the Management.\nKey Responsibilities:\nSales & Marketing Planning\nPlan & prepare forecasts on a timely basis for review.\nPlan & prepare monthly reports, forecasts and other relevant reports.\nEnsure that the various monthly statistical reports are generated and assist in the development of occupancy forecasts for the annual budget.\nPeople Management\nProvide effective support to the team to enable them to provide effective and efficient services.\nRespond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. \nEnsure that the team has been trained for all safety provisions.\nFinancial Management\nIdentify optimal, cost-effective use of the resources and educate the team on the same.\nMaintain and update corporate database, entering guest bookings to ensure guest information / records are kept up to date and accurate for future events.\nAssist in the development of occupancy forecasts for the annual budget.\nOperational Management\nEnsure that team refers to guest history before creating a Guest folio to follow special instruction in case of regular and VIP Guests.\n Ensure the accurate positioning of the hotel in terms of occupancy and rooms availability\n Ensure that the corporate account number is recorded on the Guest Folio to help monitor quantum of business generated through respective companies.\n Ensure calculative overbooking.\nGive discounts and corporate rates, as per the company’s policy.\nSupervise and delegate work to reservation associate\nEnsure that all reservations are recorded as per standard procedures.\nHandle additional responsibilities as and when delegated by the Management.\nManagerial Qualities\nLeadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality, followed by honesty, integrity, ethical behaviour, tactfulness, openness, and cultural awareness; \nAbility to accept responsibility;\nSelf-confidence, motivation, drive and tenacity;\nAbility to enhance organizational performance;\nAbility to clearly delegate tasks and responsibilities;\nAbility to think strategically, inductively, and creatively;\nand the propensity to recognize and acknowledge other peoples’ ideas.\n Secondary / High school education\nAdditional certification(s) in Food & Beverage will be an advantage\nGood reading, writing and oral proficiency in English language\nAbility to speak other languages and basic understanding of local languages will be an advantage\nMinimum 2 years of relevant experience in a similar capacity\nWorking knowledge of MS Excel, Word, & PowerPoint","description_format":"text","description_chars":3572,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-21T12:45:52Z"}],"visa":[],"liveness":{"score":69,"band":"ok","label":"Likely open","p_open":1,"p_active":0.689,"p_room":1,"age_days":5,"expected_fill_days":24,"reasons":["conf:2","stale_co","wave","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/accor-reservation-executive-7","json_url":"https://alion.io/job/accor-reservation-executive-7.json","meta":{"generated_at":"2026-10-27T17:19:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6890,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8914},"rest":"https://alion.io/mcp/rest/get_company?id=8914"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccor-reservation-executive-7"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccor-reservation-executive-7"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccor-reservation-executive-7"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accor-reservation-executive-7\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccor-reservation-executive-7"}]}