{"id":3975082,"url":"https://alion.io/job/accor-reservation-executive-9","title":"Reservation Executive","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":76,"open_postings":71,"ghost_share":0,"stale_share":0.972,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-11-09T13:55:13Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-10T04:32:02Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"\"Why work for Accor?\nWe are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.\nBy joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/\nDo what you love, care for the world, dare to challenge the status quo! #BELIMITLESS\"\n We are seeking a highly organized and customer-focused Reservation Executive to join our team. As a Reservation Executive, you will play a crucial role in managing room reservations, maximizing revenue, and ensuring exceptional guest satisfaction.\nPlan and coordinate room reservations to optimize occupancy and revenue\nImplement effective selling techniques and strategies to maximize room sales\nPrepare accurate forecasts, reports, and statistics on a timely basis\nRespond promptly to customer inquiries and resolve issues efficiently\nMaintain and update the corporate database with guest information and booking details\nCollaborate with other departments to ensure smooth operations and guest satisfaction\nTrain and supervise reservation associates, delegating tasks as needed\nEnsure adherence to company policies regarding discounts and corporate rates\nMonitor and analyze market trends to adjust reservation strategies\nAssist in developing occupancy forecasts for annual budgets\nHandle VIP reservations and special requests with utmost care and attention\n Diploma in Tourism or Hospitality Management\nMinimum of 2 years of experience in a similar role within the hospitality industry\nExcellent verbal and written communication skills in English\nProficiency in MS Excel, Word, and PowerPoint\nStrong knowledge of reservation systems and hotel management software\nAbility to work efficiently in a fast-paced, dynamic environment\nExceptional customer service skills with a focus on guest satisfaction\nAnalytical mindset with strong attention to detail\nAbility to multitask and prioritize effectively\nTeam player with excellent interpersonal skills\nKnowledge of additional languages is a plus\n What’s in it for you:\nEmployee benefit card offering discounted rates in Accor worldwide\nLearning programs through our Academies\nOpportunity to develop your talent and grow within your property and across the world!\nAbility to make a difference through our Corporate Social Responsibility activities.\nOur commitment to Diversity & Inclusion:\nWe are an inclusive company 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