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Reservation Supervisor

Accor • English • Hotels & Resorts • 9 hours ago
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Salary
≈ $8k – $19k per year (Estimated)
Location
In office (Kuta)
Seniority
Middle · 2+ years exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 15, 2026. First seen by Alion on Oct 15, 2026.

Overview
Company
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Profile match

Accor

Headquartered in Issy-les-Moulineaux, France, Accor is a global hospitality enterprise operating one of the largest networks of hotels, resorts, and vacation rentals in the world. The company manages, franchises, and owns a diverse portfolio of brands spanning luxury, premium, midscale, and economy segments - including Raffles, Fairmont, Sofitel, Pullman, Novotel, and Ibis - along with lifestyle venues and co-working spaces.
accor.com • HQ: Issy-les-Moulineaux, France • Hotels & Resorts • 5000+ employees • Est. 1967
Tech stack of Accor

Tribe Bali Kuta Beach is a 4- Star Hotel with 165 room. Located in next to the famous Kuta Beach. The hotel is only 10 minutes from Ngurah Rai International Airport Bali. Within easy walking distance to markets, shoop, restaurants & Kuta famous beach, Tribe Bali Kuta Beach is ideal for leisure and business.

  • Supervise daily reservations operations and ensure timely, accurate handling of booking enquiries and requests.
  • Manage individual, corporate, group and long-stay reservations, including amendments and cancellations.
  • Monitor room availability, rates, inventory and booking conditions.
  • Ensure accurate reservation details, guest profiles, payment guarantees and booking documentation.
  • Support revenue generation through upselling, booking conversion and implementation of approved pricing strategies.
  • Supervise, coach and support Reservations Agents to achieve service and performance targets.
  • Minimum 2 years of hotel reservations experience, preferably with supervisory or senior Reservations Agent experience.
  • Strong knowledge of reservation procedures, room inventory, rates and revenue management principles.
  • Experience with Opera PMS/Opera Cloud and Microsoft Office is preferred.
  • Excellent communication, organizational and problem-solving skills.
  • Strong leadership skills and the ability to supervise, coach and motivate a team.
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