{"id":2396828,"url":"https://alion.io/job/accor-reservations-sales-agent","title":"Reservations Sales Agent","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Melbourne, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":85000,"period":"year","method":"role_country_seniority_unknown","sample_n":122},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"closed","first_seen_at":"2026-09-24T02:37:11Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-10-14T04:27:09Z","board_verified":false,"closed_at":"2026-10-14T04:27:09Z","days_open":20,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":20},"description":"Why work for Accor?\nWe are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.\nDiscover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS\nOur commitment to Diversity & Inclusion:\nWe are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Any opportunity within our community to adapt and develop our processes to embrace others is encouraged.\n Your experience and skills include:\nService focused personality.\nProven customer service skills with sophisticated communication skills, both verbal and written.\nComputer literate with strong abilities in Microsoft Office.\nExcellent interpersonal skills with the ability to connect with others easily, as well as proven problem solving abilities.\nHighly responsible and reliable, demonstrating initiative as required.\nAbility to work well under pressure in a fast-paced, team-based environment.\nWhat you will be doing:\nConsistently offer professional, friendly and engaging service while corresponding with guests via various methods in a timely manner.\nBook, enter and update room reservation requests & rooming lists, as well as build & maintain group blocks, using the relevant systems to ensure a flawless check-in & check-out process.\nEnsure accurate payment information is received and inputted in a timely manner.\nMaximize revenue by upselling guestrooms and recommending hotel facilities.\nAssist with balancing inventory/room types.\nLiaise and maintain strong working relationships with Sales, Food & Beverage, Front Office & other departments as required.\nAssist guests regarding hotel facilities in an informative and helpful way.\nDue to the requirements of the role needs to be performed onsite, no working from home options available. \n The Novotel & ibis styles Melbourne Airport is a modern dual-branded property. With a total of 464 rooms - 248 in Novotel Melbourne Airport and 216 in ibis Styles Melbourne Airport, offering convenience and comfort for travellers and professionals alike.\nOur guests can enjoy a selection of food & beverage venues: Boccata, meaning “mouthful” in Italian, celebrates the city’s migrant heritage and marries Italian favourites with local, contemporary touch. Amber State Taphouse & Kitchen is the ideal gathering place that celebrates the joy of getting together through the Aussie tradition of barbecue and beer - with craft beers on tap, wines, and cocktails. Small holdings featuring the classic Melbourne Cafe culture with a range of delightful baked pastry treats, gourmet breakfast dishes, superb sandwiches and specialty coffee.\nIn addition to our exceptional food and beverage venues, the Novotel & ibis styles Melbourne Airport features premier event spaces designed to accommodate everything from intimate meetings to grand receptions. Our elegant ballroom can host up to 480 guests for a cocktail-style event or 240 for a seated banquet and can be effortlessly divided into Ballroom 1, 2, and 3, providing flexible configurations to suit any occasion, whether it’s a conference, workshop, product launch, or celebration. For guests seeking a productive environment, Aerofoil, our premium co-working space, offers a stylish and comfortable setting ideal for catching up on work between flights, hosting important meetings, or staying connected on the go.\nThis is a village centre supporting the airport community as a place to gather and socialise for everyone who travels and works from the airport precinct.\nWhat is in it for you?\nLearning programs through our “Learn your Way” Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face)\nALL Heartist, Employee benefit card, offering discounted accommodation, food and beverage at Accor properties worldwide.\nComplimentary car parking.\nMental health and well-being support initiatives.\nAccess to our Employee Assistance Program.","description_format":"text","description_chars":4236,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-12T22:38:01Z"},{"event":"close","at":"2026-10-14T04:27:09Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/accor-reservations-sales-agent","json_url":"https://alion.io/job/accor-reservations-sales-agent.json","meta":{"generated_at":"2026-10-14T20:37:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27447,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8914},"rest":"https://alion.io/mcp/rest/get_company?id=8914"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccor-reservations-sales-agent"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccor-reservations-sales-agent"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccor-reservations-sales-agent"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accor-reservations-sales-agent\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccor-reservations-sales-agent"}]}