{"id":4249715,"url":"https://alion.io/job/accor-resort-manager","title":"Resort Manager","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":76,"open_postings":84,"ghost_share":0,"stale_share":0.964,"repost_share":0,"time_to_fill_p50_days":27,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Phu Quoc, Vietnam"],"countries":["VN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-13T10:31:44Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-15T02:18:14Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Mövenpick Resort Waverly Phu Quoc and Mövenpick Villas & Residences Phu Quoc is a vibrant beachfront destination on the stunning island of Phu Quoc, Vietnam. Boasting over 700 accommodations, including residences, villas, and hotel rooms, the property offers a private beach and an array of exceptional amenities. Guests can indulge in diverse culinary experiences at our all-day dining and specialty restaurants, relax at the beach club, or enjoy premium offerings in our lounge and snack areas.\nWith versatile event spaces, including ballrooms, meeting rooms, and outdoor venues, the resort is ideal for hosting a wide range of gatherings, from intimate meetings to grand celebrations. Recreational highlights include four expansive swimming pools, two kids’ pools, a serene spa and wellness center, a kids’ club, and a variety of entertainment and sports activities. Mövenpick Phu Quoc ensures a memorable experience for every guest.\n We are seeking an experienced and dynamic Resort Manager to lead our exciting beachfront property in the beautiful island of Phu Quoc, Vietnam. As the Resort Manager, you will be responsible for overseeing all aspects of our resort operations, ensuring exceptional guest experiences, and driving business growth.\nOversee daily resort operations, including front office, housekeeping, food and beverage, and maintenance departments\nDevelop and implement strategies to enhance guest satisfaction and loyalty\nManage and motivate a diverse team of staff, fostering a culture of excellence and teamwork\nEnsure compliance with all local regulations and industry standards\nCreate and manage budgets, monitor financial performance, and implement cost-control measures\nCollaborate with sales and marketing teams to develop and execute revenue-generating initiatives\nHandle guest complaints and resolve issues promptly and professionally\nMaintain the resort's high standards of quality and cleanliness\nImplement and oversee safety and security protocols\nStay updated on industry trends and implement innovative practices to keep the resort competitive\nBuild and maintain relationships with key stakeholders, including local authorities and business partners\n Bachelor's degree in Hospitality Management or related field\nMinimum of 5 years of experience in luxury hotel or resort management\nProven track record of successful leadership in 5-star properties\nStrong financial acumen with experience in budgeting and revenue management\nExcellent communication and interpersonal skills\nAbility to speak Vietnamese or willingness to learn is highly advantageous\nProficiency in property management software and Microsoft Office suite\nDetail-oriented with a keen eye for quality and guest satisfaction\nPassionate about creating memorable experiences for guests\nAdaptable and able to thrive in a fast-paced, multicultural environment\nKnowledge of local regulations and cultural norms in Vietnam\nVisionary leader with the ability to inspire and motivate teams\nStrong problem-solving skills and ability to make quick, informed decisions\nCommitment to continuous improvement and innovation in hospitality practices\nBackground in rooms division is highly advantageous","description_format":"text","description_chars":3182,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false},{"language":"Vietnamese","level":"All levels","optional":true}]},"benefits":["Sports activities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-11-13T13:46:16Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely 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