{"id":2395675,"url":"https://alion.io/job/accor-restaurant-manager-browns-beach-house","title":"Restaurant Manager, Brown's Beach House","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":76,"open_postings":51,"ghost_share":0,"stale_share":0.961,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":80000,"max":90000,"currency":"USD","period":"year","gross":null,"usd_annual":90000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-12T22:30:44Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-11-06T13:47:47Z","board_verified":true,"closed_at":null,"days_open":24,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":24},"description":"Where Passion Meets Paradise\nAt Fairmont Orchid, Hawaiʻi, we believe hospitality is more than a career. It is an opportunity to create meaningful moments, build lasting relationships, and share the spirit of aloha with guests from around the world.\nSet on 32 breathtaking oceanfront acres along the renowned Kohala Coast, Fairmont Orchid is an award-winning luxury destination where natural beauty, Hawaiian culture, and exceptional service come together to create unforgettable experiences. From our white sand beach and crystal-clear lagoon to our Spa Without Walls, world-class dining, championship golf, and authentic cultural programming, every day offers the opportunity to be part of something extraordinary.\nWe are more than a luxury resort. We are a passionate team of hospitality professionals who take pride in delivering genuine, heartfelt service while honoring the traditions, culture, and people of Hawaiʻi. Here, your talents are valued, your contributions are celebrated, and your career aspirations are supported in an environment that encourages growth, creativity, and purpose.\nWhy You'll Love It Here\nAt Fairmont Orchid, we recognize that our colleagues are the heart of our success. That's why we are committed to creating an environment where you can thrive personally and professionally.\nWhat Is In It For You?\nAt Fairmont Orchid, we believe extraordinary hospitality begins with extraordinary people. We are committed to investing in your wellbeing, supporting your aspirations, and creating opportunities for you to thrive both personally and professionally.\nYour wellbeing matters. Enjoy competitive medical, prescription, and vision benefits designed to help you and your family live healthier, happier lives.\nProtection for what matters most. We provide employer-paid life and accidental death & dismemberment insurance, with additional coverage options available for your ʻohana, giving you peace of mind for today and tomorrow.\n Build the future you deserve. Take advantage of our 401(k) retirement savings plan with company matching and invest confidently in your long-term financial goals.\nLive the Hawaiʻi lifestyle. Enjoy generous paid time off, including vacation and personal holidays, so you can recharge, explore, and make the most of life in paradise.\nBe recognized and rewarded. Performance and incentive bonus opportunities celebrate innovation, leadership, dedication, and the exceptional results you bring to our guests and resort.\nExperience the luxury you help create. Enjoy exclusive colleague discounts including 50% off resort dining, 50% savings at our Fairmont Store, and 30% off treatments at our award-winning Spa Without Walls.\nDiscover the world with Accor. Unlock limitless travel possibilities through employee rates at more than 5,000 Accor hotels worldwide, along with special Friends & Family travel privileges.\nNourish yourself throughout the day. Enjoy complimentary meals while working on property.\nBelong to something bigger. Join a collaborative, inclusive culture where authenticity is celebrated, diverse perspectives are valued, and every colleague is empowered to succeed.\nGrow without limits. Whether you're looking to deepen your expertise, expand your leadership skills, or pursue new opportunities, you'll have access to development resources and career pathways across one of the world's leading luxury hospitality companies.\nMore Than a Workplace\nAt Fairmont Orchid, you're not simply building a career, you're becoming part of a legacy of exceptional hospitality, meaningful connections, and unforgettable experiences. Here, you'll work alongside passionate professionals, inspire guests from around the world, and contribute to a culture rooted in aloha, excellence, and purpose.\nCome be part of something exceptional. Come share the spirit of aloha. Come grow your career where luxury, purpose, and paradise come together.\n The Brown’s Beach House Restaurant Manager is responsible for the daily leadership and operation of a luxury fine dining restaurant, ensuring exceptional guest experiences, operational excellence, financial performance, and compliance with hotel standards. This position leads and develops Heartists, maintains elevated service standards, drives revenue and guest satisfaction, and fosters a culture of professionalism, ownership, cleanliness, safety, and aloha.\nThe Brown’s Beach House Restaurant Manager serves as a visible presence in the restaurant, actively engaging with guests and employees to ensure seamless service delivery consistent with luxury hospitality expectations.\nEssential Functions\nLeadership & Team Development\nLead, coach, and develop restaurant supervisors and service teams.\nPromote a culture of luxury service, professionalism, accountability, and teamwork.\nConduct training, coaching, performance evaluations, and corrective action when necessary.\nEnsure compliance with hotel policies, collective bargaining agreements, and employment laws.\nFoster employee engagement and recognition initiatives.\nPeople Leadership\nRecruit, train, coach, mentor, and develop employees.\nFoster a positive, inclusive, and respectful work environment.\nProvide consistent performance feedback and accountability.\nSupport career development and succession planning initiatives.\nEncourage employee engagement and recognition.\nLead by example through professionalism, integrity, and accountability.\nCompliance and Ethics\nEnsure compliance with company policies, collective bargaining agreements, employment laws, and regulatory requirements.\nProtect confidentiality of employee, guest, and company information.\nDemonstrate honesty, professionalism, and ethical conduct at all times.\nSupport investigations, audits, and compliance initiatives as required.\nCommunication and Collaboration\nCommunicate clearly, professionally, and respectfully.\nFoster strong working relationships throughout the resort.\nSupport cross-functional teamwork and problem-solving.\nPromote a culture of transparency and collaboration.\nGuest Experience\nEnsure every guest receives personalized, anticipatory, and luxury-level service.\nDevelop ongoing LQA action plans for restaurant and participate in weekly audits.\nAddress guest concerns promptly and professionally.\nMonitor dining room operations to ensure service consistency and guest satisfaction.\nMaintain strong relationships with repeat guests and VIP clientele.\nCollaborate with culinary leadership to deliver memorable dining experiences.\nServe as a role model for luxury service standards.\nCreate memorable and personalized guest experiences.\nResolve guest concerns promptly, professionally, and effectively.\nAnticipate guest needs and continuously seek opportunities to elevate service delivery.\nEnsure department operations consistently exceed guest expectations.\nOperational Excellence\nEnsure departmental standards, policies, and procedures are consistently followed.\nPromote efficiency, organization, and attention to detail.\nDrive continuous improvement and innovation within operations.\nPartner with other departments to achieve overall resort objectives.\nMaintain a highly visible presence in operations.\nOversee opening, operating, and closing procedures.\nEnsure compliance with luxury brand standards and service procedures.\nMonitor reservation flow, table management, and dining room efficiency. OpenTable champion for outlet.\nMaintain menu knowledge and ensure employees can effectively communicate offerings.\nCoordinate with culinary, stewarding, housekeeping, engineering, and other departments.\nDevelop and drive yearly activation calendar with support form Senior Managers and Divisional Directors\nCleanliness and Luxury Standards\nMaintain exceptional standards of cleanliness and presentation.\nEnsure facilities, equipment, and workspaces reflect luxury resort expectations.\nFoster ownership and pride in maintaining the physical environment.\nHold teams accountable for cleanliness and organization.\nFinancial Responsibilities\nMonitor labor costs, scheduling, productivity, and payroll.\nFull ownership of department level P&L. Works to drive check average and covers per occupied guest room.\nManage departmental budgets and financial performance.\nAnalyze sales trends and implement revenue-enhancing initiatives.\nControl operating expenses and minimize waste.\nSupport inventory management and purchasing controls.\nSafety, Sanitation & Cleanliness\nEnsure compliance with all health, sanitation, food safety, OSHA, and Hawaiʻi state regulations.\nMaintain a clean, organized, and safe work environment.\nParticipate in bi-weekly walkthroughs of restaurant space with Divisional Director / Assistant Director and address ongoing cleanliness and maintenance opportunities through thoughtful action planning.\nConduct regular inspections of restaurant facilities and equipment.\nEnsure employees follow safe food handling and workplace safety practices.\nPromote a culture of cleanliness and ownership throughout the restaurant.\nAdministrative Responsibilities\nMaintain accurate records, reports, schedules, and operational documentation.\nSAQ audit champion for department. Ensure proper controls are followed through on a daily basis.\nParticipate in leadership meetings and hotel initiatives.\nSupport recruitment, onboarding, and retention efforts.\nAssist with special events, promotions, and outlet marketing initiatives.\n Education\nBachelor's Degree in Hospitality Management, Business Administration, or related field preferred.\nEquivalent luxury hospitality experience may be considered.\nExperience\nMinimum 3-5 years restaurant management experience.\nMinimum 2 years luxury hotel or fine dining management experience preferred.\nExperience leading union and non-union teams preferred.\nProven experience managing financial performance, labor, and guest satisfaction metrics.\nCertifications\nFood Safety Certification required.\nAlcohol Service Certification required as applicable by law.\nKnowledge, Skills & Abilities\nStrong leadership and team-building skills.\nExceptional guest relations and interpersonal abilities.\nAdvanced knowledge of fine dining service standards.\nStrong conflict resolution and decision-making abilities.\nExcellent verbal and written communication skills.\nFinancial acumen and budgeting experience.\nAbility to prioritize and manage multiple responsibilities in a fast-paced environment.\nCommitment to luxury hospitality standards and continuous improvement.\nWork Environment\nLuxury resort restaurant environment.\nIndoor and outdoor dining venues.\nExposure to varying temperatures, food preparation areas, cleaning chemicals, and moderate noise levels.\nEvening, weekend, holiday, and extended schedules may be required.\nEssential Leadership Competencies\nMust demonstrate proficiency in:\nLeading Leaders\nDivisional Strategic Planning\nFinancial Planning & P&L Consolidation\nInternal Controls & Audit\nSystems & Process Design\nQuality Assurance & Brand Standards\nProject & Capital Management\nPre-Opening Planning\nOrganization Design\nLabor Relations Management\nData Analysis & Reporting\nChange Management\nCross-Functional Collaboration\nExecutive Communication & Presentation\nProblem Solving & Decision Making\nPhysical Requirements & Working Environment\nAbility to stand and walk for extended periods throughout a 32-acre oceanfront resort.\nAbility to move between restaurant venues, banquet spaces, offices, and project sites daily.\nAbility to sit for extended periods performing financial analysis, reporting, and project work.\nAbility to lift, push, pull, and carry up to 25 pounds occasionally.\nAbility to work indoors and outdoors in varying weather conditions including heat, humidity, sun, wind, and rain.\nFrequent bending, reaching, and movement when inspecting operational areas and project sites.\nAbility to work effectively in a fast-paced environment with multiple concurrent priorities.\nFlexibility to work evenings, weekends, holidays, and Manager on Duty shifts as business needs require.\nEssential Function 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